Westfield Bank · 17 hours ago
Senior Teller I (FT) Liberty Street
Springfield, MA
Full-time
Onsite
Mid, Senior Level
$18/hr - $27/hr
0+ years expWestfield Bank is a financial institution seeking a Senior Teller I for their Liberty Street Branch. The role involves assisting the Head Teller in supervising the teller line, processing transactions, and ensuring quality customer service while meeting referral goals.
BankingFinanceFinancial ServicesInsuranceRetailWealth Management
Responsibilities
Adheres to established Westfield Bank customer service standards
Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and enhance customer relationships if applicable
Provides information regarding bank products to all potential customers both retail and commercial
Assists in supervising the teller line by:
Allocating and coordinating the workflow in the absence of the Head Teller
Guiding and advising subordinates in the more complex phases of their work
Training new employees
Proves cash drawer at end of day
Meets assigned referral goals through referral of bank products and services to meet customers banking needs
Balances ATM, maintains security of cash vault and performs semi-annual cash audits in absence of the Head Teller
Must complete BSA, AML, and other Regulatory and Continuing Education as assigned
Must adhere to all bank and regulatory policies and procedures specific to position. Assumes additional responsibilities as requested
Qualification
Required
High School Diploma or GED required
Minimum of 6 months of previous cash handling and customer service experience preferred
Company
Westfield Bank
Wealth management and insurance group.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$20M2021-05-04Debt Financing· $20M
2016-10-24IPO
Leadership Team
Jamie Garcia
Senior Vice President, Senior Lender, Connecticut
Allen Miles
Chief Lending Officer
Recent News
Morningstar.com
2025-12-18
Hartford Business Journal
2025-11-28
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