Assistant Store Director, Client Development jobs in United States
cer-icon
Apply on Employer Site
company-logo

SAKS · 1 day ago

Assistant Store Director, Client Development

positionCentral Valley, NY
timeFull-time
remoteOnsite
seniorityLead/Staff
money$60K/yr - $65K/yr

Saks OFF 5TH is the premier destination for luxury off-price fashion, offering a compelling assortment of high-end designers and everyday favorites. The Assistant Store Director, Client Development will lead the team in delivering personalized service to deepen client relationships and drive loyalty, while also acting as the store leader in the absence of the Store Director.

Artificial Intelligence (AI)FinanceOutsourcing
check
H1B Sponsor Likelynote

Responsibilities

Model and reinforce service behaviors that create exceptional customer experiences and foster loyalty
Create memorable in-store experiences tailored to individual clients
Address client concerns related to clienteling program and implementing tailored solutions to improve future interactions
Coach team on asking the right questions and reading customer signals
Lead by example in client interaction and personalization
Refine sales and client strategies by generating insights and adjusting tactics to meet business goals
Adapt outreach client and event strategies based on business needs or feedback
Coach team on actions tied to client engagement, sales goals, and clienteling targets
Use product knowledge to inform strategic business decisions and coaching
Provide coaching and training on credit, loyalty and clienteling strategies
Focus on achieving targets while holding the team accountable for performance and results
Create and execute event strategies, client communication flows and brand standards
Use business insights and calendar planning to drive long-term client development
Act as de facto store leader in the Store Director’s absence, using sound judgment to maintain operations and optimal customer experience

Qualification

Clienteling strategiesCoaching abilityLeadership experienceData analysisEvent executionPlanning skillsCommunicationDecision-making skills

Required

Proven leadership experience in a customer-focused, relationship-based retail environment
Deep understanding of clienteling strategies and personalized service best practices
Strong coaching ability in areas of selling, client engagement, loyalty programs, and service recovery
Experience using data and insights to shape sales and client development strategies
Ability to create and execute in-store experiences and events aligned with brand standards
Skilled in driving performance through goal-setting, feedback, and accountability
Strong communication, planning, and decision-making skills
Comfortable making independent operational decisions when acting as store leader
Flexibility to work evenings, weekends and public holidays

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Basic life insurance
Supplemental life insurance
Disability insurance
A variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

Company

SAKS

twittertwitter
company-logo
SAKS provides outsourcing services for data science, AI, finance, accounting, research, mobility and process automation sectors.
dateFounded in 2012
location
Nawala, Uva, LKA
people-size51-200 employees
web-link
https://www.saks.global

H1B Sponsorship

SAKS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (24)
2023 (30)
2022 (59)
2021 (11)
2020 (15)

Funding

Current Stage
Growth Stage
Total Funding
unknown
2025-07-03Series A
Company data provided by crunchbase