New Leaf Community Markets ยท 2 days ago
Bakery Assistant Manager
Santa Cruz, CA
Full-time
Onsite
Mid Level
$20/hr - $28/hrNew Leaf Community Markets is a cooperative focused on sustainable and locally-produced food. The Bakery Assistant Manager supports the Bakery Manager in overseeing daily operations, ensuring high standards of product quality and customer service while managing staff and inventory.
CommunitiesFood and BeverageLeisureLifestyle
Responsibilities
Engages with customers in a friendly and knowledgeable manner, addressing customer needs and resolving any issues or complaints promptly
Demonstrates flexibility and strong organizational skills, effectively managing multiple priorities and shifting department needs
Supports company values and models leadership by fostering a positive and inclusive work culture
Provides constructive feedback and guidance to team members, helping to maintain a collaborative and respectful environment
Promotes sustainability initiatives by conserving resources and adhering to company sustainability guidelines
Adheres to and enforces work and safety policies, following local, state, and federal regulations to maintain a safe and clean work environment
Upholds and reinforces company policies and department-specific standards
Assists the Bakery Manager in overseeing daily bakery operations, including production, merchandising, and customer service
Supervises and directs bakery staff, ensuring efficient workflow and adherence to company standards for quality, cleanliness, and customer service
Assists with inventory management, including ordering, receiving, and stocking bakery products and supplies. Monitors product freshness and ensures accurate rotation
Helps manage product displays, ensuring proper presentation, labeling, and pricing according to merchandising standards
Maintains a deep understanding of bakery products and processes to provide guidance to staff and customers on product information, including ingredients, allergens, and preparation methods
Assists in training and onboarding new bakery team members, providing coaching and feedback to support their development
Works closely with the Bakery Manager to ensure the department meets sales goals and margin objectives, identifying opportunities to increase profitability and efficiency
Assists with scheduling and time management for bakery staff, ensuring adequate coverage during peak periods
Ensures that all food safety regulations are followed, maintaining proper sanitation and cleanliness in the bakery department at all times
Helps resolve customer complaints or issues with products and services, providing solutions that ensure customer satisfaction
Collaborates with other departments to support store-wide promotions, events, and cross-department initiatives
Serves as a point of contact for the bakery department in the absence of the Bakery Manager, ensuring continuity in operations
Participates in department meetings and training sessions to stay updated on new products, processes, and company initiatives
Performs additional tasks as assigned by the Bakery Manager or store leadership
Qualification
Required
Previous experience in a bakery or food service environment
Basic ability to read and interpret documents
Basic math and computation skills
Skills to read, understand, and follow through on verbal and written instructions
Skills to exercise good judgment at all times
Ability to perform accurate inventory counts, order calculations, and sales tracking
Ability to stand, walk, and use hands and wrists to handle, grasp, and feel objects
Required to lift, carry, push, or pull items up to 50 pounds
May occasionally need to bend, stoop, kneel, or reach at/above/below shoulder level
Preferred
Prior supervisory or leadership experience
Strong verbal communication skills
Knowledge of English
Benefits
Comprehensive medical, dental, vision, and 401k at 28 hours a week
Paid Parental Leave available
Lifestyle Scheduling
Public Transport Benefits
Paid Community Service Hours
30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations
Company
New Leaf Community Markets
New Leaf Community Markets is a supermarkets company providing natural groceries, vitamins, meat, seafood, and organic produce.
Founded in 1985
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2013-11-12Acquired
Company data provided by crunchbase