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University of Iowa · 2 days ago

Associate Director, IMU Facilities and Operations

Iowa City, IA

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

The University of Iowa is seeking candidates for the position of Associate Director of IMU Facilities and Operations. This role is critical in managing the Iowa Memorial Union's facility operations and event support services, ensuring compliance with standards, and providing strategic direction for operational efficiency.

EducationHigher EducationUniversities

No H1B

Responsibilities

Serve as manager of IMU facilities operations including supervision of staff

Serve as Manager on Duty during building emergencies

Meet with clients providing excellent customer service

Oversee and manage IMU facility and operations, furniture, equipment, and system needs such as janitorial/custodial, maintenance, pest control, OSHA regulations, building security, recycling, composting, freight dock, telecommunications, technology, etc

Collaborate with and support event management and associated staff with event set up and overall coordination

Ensure all emergency preparedness plans and policies are in place, i.e., flood response, and standard processes outlined in the UI Critical Incident Management Plan. Act as primary contact with associated public and UI department officials

Perform supervisory functions, such as interviewing, employee training, performance evaluation, discipline, and recommend salary increase, promotions, or dismissals

Prepare and monitor department budgets. Establish customer-focused policies and procedures for facility and event space use

Participate in long-range planning, program review, and development of IMU policy and administrative procedures

Collaborate with the Student Life Communications to ensure a marketing plan is in place to promote event spaces and the facility

Make recommendations on policy and procedural changes

Work with clients to resolve service concerns and complaints

Qualification

Event managementFacility operationsBudget administrationCrisis managementCustomer relationsProject managementSupervisory skillsPerformance managementWelcoming environmentCollaborationCommunication

Required

A Bachelor's degree or equivalent combination of education and related facility and supervisory experience

Considerable (3-5 years) event related experience which includes space planning, facility logistics, event planning, customer relations, and project management

Ability to apply organization's performance management system, practices, and tools to develop and improve individual, team, and organizational performance

Extensive knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner

Valid Iowa driver's license and be able to meet the University's Fleet Safety Program requirements

Experience with event management computer programs and digital display system specifically, Visix digital display, event management systems, similar to Mazévo, and Visio room diagram programs

Knowledge of, and ability to apply, policies and practices for planning and administering a budget

Ability to respond to crisis or concerning situations; serve on duty for incidents at night and on weekends at times

Demonstrated experience creating and maintaining a welcoming and respectful environment

Ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan

Preferred

Master's degree in Facility Management, Business Administration Project or Operations Management, or an equivalent combination of education and facility related experience

Working knowledge of and ability to use tools and techniques to prepare for, mitigate, respond to and recover from an emergency

Ability to apply organization's performance management systems for staff covered by a collective bargaining agreement

Some knowledge of IMU goals and priorities and how to best align with the UI Strategic Plan to meet campus needs

Some knowledge of UI policies and procedures

Benefits

Exceptional health coverage

University-paid life insurance

Robust retirement plans

Generous leave policies

24/7 support services

Well-being resources

Access to UI Health Care specialists

Advanced training

Leadership development

Tuition assistance

Company

University of Iowa

Glassdoor4.2

On our beautiful campus spanning the Iowa River, our faculty and staff enjoy access to an array of cultural, educational, and recreational activities.

Founded in 1986

Iowa City, Iowa, USA

10001+ employees