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Witmer Public Safety Group, Inc · 2 days ago

Inside Sales Associate - Electronic Vehicle Market Accessory Protection Specialist

Coatesville, PA

Full-time

Hybrid

Entry Level

1+ years exp

Witmer Public Safety Group Inc is a fast-growing company focused on providing products for the first responder community. The Inside Sales Associate will generate sales and drive revenue growth by pursuing new sales opportunities and managing customer relationships through effective communication and follow-up.

GovernmentManufacturing

Responsibilities

Directly pursues new sales opportunities through making outbound calls to customers and prospect new customers through daily outreach

Conduct follow up activities on inbound quote requests from company website

Timely follow-up on open quotes with the objective of converting them into sales orders prior to expiration on original quote

Make outbound cold calls and email outreach to generate new prospects and customers in target geographic regions and market segments (approximately 50 per day)

Respond promptly to inbound customer and prospected calls with recommendations and solutions to support their requirements within two business days

Listen carefully to customers and maintain a positive attitude to support prompt and accurate decisions and presence as a consultative resource

Keeps up to date and knowledgeable of WPSG products, features, and benefits to keep informed of new products introduced online to be able to represent the current options to all new and formers customers

Participates in monthly team meetings by sharing sales successes, new customers, challenges, and/or sharing of best practices with team members

Own the entire sales process from start to finish. This includes following the status of your orders to ensure timely and effective relay of the information to customers

Contact Vendors as appropriate to follow up on customer requests or orders

Effectively use the CRM tools built into the system to manage your pipeline

Establish good working rapport with customers, vendors, and other company departments

Always represent the company in a positive and professional manner

Occasionally meet with customers in showrooms, attend field demo or trade show events or any other sales activities as directed

Complies with all Witmer Public Safety Group Policies and Procedures

Qualification

B2B sales experienceCRM proficiencyMicrosoft OfficeListening skillsCommunication skillsMathematical aptitudeInterest in first respondersInterpersonal skillsProblem-solving skillsTime management

Required

Must have a bachelor's degree or equivalent years of experience as denoted below

Must have 1-2 years of experience in a professional work environment is required

Strong listening and suggestive selling skills to understand customer requirements and needs and provide solutions options

Ability to handle customer and prospect requirements and think logically to find a product portfolio solution that satisfies customer or prospect needs

Ability to make quick and accurate decisions

Must be proficient in Microsoft Office (Excel/Word/Outlook/Teams/PowerPoint)

Good mathematical aptitude for preparing and calculating quotes, shipping, etc

Excellent oral and written communication skills

Must have strong interpersonal skills and good judgment and be capable of communicating with a diverse range of individuals in a wide range of mediums such as email, phone, teams, text, etc

Ability to work on multiple projects concurrently and manage one's time appropriately

Mental reasoning capabilities; to cope with tight deadlines; changing priorities; handle stress and maintain mature problem-solving demeanor

Maintains a positive and courteous communications presence