Computershare U.S. · 1 day ago
Account Management Supervisor I
St Paul, MN
Full-time
Hybrid
Mid Level
$81K/yr - $110K/yr
4+ years expComputershare U.S. is an industry leader in corporate trust solutions providing innovative products and market expertise to a diverse client base. They are seeking a highly motivated individual for the Account Management Supervisor I position to develop and maintain strong customer relationships while leading a team of Analysts to ensure compliance and operational efficiency.
Financial Services
Responsibilities
Ensuring that service and productivity standards and goals are met timely
Monitoring and recording performance standards and departmental reports for items requiring attention or action
Escalating issues when accounts are found to be non-compliant, an excessive risk to the organization or are outside of standard operating procedures
Training, managing and serving as a technical resource for a team of direct reports on the responsibilities, product enhancements and new products
Providing ongoing coaching and feedback, recognizing and developing team members
Qualification
Required
A minimum of 4 years of financial services experience and a minimum of 1 year of leadership experience; preferably in a Corporate Trust, Account Management or related field
Ability to independently research an escalated operational issue, determine the appropriate course of action to be taken, and effectively direct those actions
Strong product knowledge and understanding to be able to convey the knowledge of the processes to team members
Developing and executing business strategies to maximize revenue and profitability
Excellent verbal, written and interpersonal communication skills
Benefits
Paid parental leave
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
Company
Computershare U.S.
Computershare is the world’s largest stock transfer agent that has pioneered many of the securities industry’s innovations to help companies build and maintain strong relationships with their investors, employees and customers.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Rupinder Suri
Vice President, CLO and Leveraged Loan Services
Stephanie Barton
Talent Acquisition Partner
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