Westrock Coffee Company · 19 hours ago
Operations Automation Specialist
Concord, NC
Full-time
Onsite
Senior Level
7+ years expWestrock Coffee Company is seeking an Operations Automation Specialist who serves as a subject matter expert in advanced maintenance systems and technologies. The role involves ensuring optimal performance and reliability of production and facility equipment, leading troubleshooting efforts, and supporting maintenance strategies to enhance plant efficiency.
CoffeeFood and BeverageGroceryRetailTea
Responsibilities
Serve as the technical expert for assigned systems (e.g., electrical, automation, hydraulic, pneumatic, or mechanical)
Lead complex troubleshooting, diagnostics, and repair efforts on production and support equipment
Support engineering and reliability teams in developing predictive and preventive maintenance programs
Perform advanced testing, calibration, and analysis on equipment using diagnostic and measurement tools
Provide technical input for equipment design, specification, and capital project planning
Collaborate with vendors and OEMs to resolve complex issues and implement best-in-class maintenance practices
Develop and update standard work procedures, PM checklists, and training documentation
Lead and support continuous improvement projects to improve reliability, safety, and efficiency
Mentor and train maintenance personnel on advanced systems and troubleshooting techniques
Utilize CMMS to track performance data, analyze failure trends, and recommend improvements
Maintain compliance with OSHA, NFPA, NEC, and Plant safety standards in all work performed
Support maintenance planning and scheduling efforts by providing technical expertise
Perform other duties as assigned to support maintenance and plant objectives
Qualification
Required
Minimum 7 years of industrial maintenance experience In a food industry with demonstrated expertise in a specialized technical area
Advanced knowledge of mechanical, electrical, pneumatic, and hydraulic systems
Ability to read and interpret blueprints, wiring diagrams, and technical manuals
Skilled in troubleshooting PLCs, sensors, motor controls, and automated systems
Strong analytical and problem-solving skills for diagnosing root causes and implementing effective solutions
Proficiency with CMMS systems and maintenance documentation
Excellent communication skills and ability to collaborate across departments
Preferred
Associate degree or technical certification in Industrial Maintenance, Electrical Engineering, Mechatronics, or related field
Formal training or certification in PLC programming, automation, robotics, or controls integration
Experience leading maintenance improvement or reliability-centered maintenance (RCM) programs
Knowledge of condition-based monitoring techniques such as vibration analysis or thermography
Experience in foundry, molding, or heavy manufacturing environments
Company
Westrock Coffee Company
Westrock Coffee Company is a wholesale supplier of coffee, tea, flavors, extracts, and other ingredients to consumer brands.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$794MKey Investors
HF CapitalWells FargoStephens Group
2025-11-04Post Ipo Debt· $30M
2024-02-15Post Ipo Equity· $72M
2023-06-30Post Ipo Equity· $75M
Leadership Team
Chris Pledger
Chief Financial Officer
Justin Majcher
SVP, Chief Information Officer
Recent News
MarketScreener
2025-12-12
Westrock Coffee Company
2025-11-07
MarketScreener
2025-10-15
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