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Valmet · 1 day ago

Service Engineer

Beaumont, TX

Full-time

Onsite

Mid Level

3+ years exp

Valmet is a leading global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries. As a Service Engineer, you will provide advisory services, assist with installation, troubleshooting, and repairs of equipment, and train customer staff while maintaining accurate records and communicating with internal teams.

Industrial AutomationManufacturingMechanical Engineering

No H1B

Responsibilities

Provide assistance for the installation, commissioning, troubleshooting, and repairs of any equipment and components both on-site at customer locations or in the manufacturing facility

Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers’ requirements

Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors. Technical documentation may include updates to technical processes and procedures, updates to drawings and drawing packages as work is performed or modified in the field, or technical reports and process reviews at customer discretion. Non-technical documentation may include concise service reports and internal reports as necessary or required as part of the scope of work

Communicate with internal teams on project status, readiness, and/or issues that are resolved as part of QHSE

Train customer staff to maintain and repair the equipment, to ensure knowledge is transferred

Conduct audits at customer sites to record and analyze process improvement opportunities

Work independently to complete given tasks and activities while also providing updates to internal teams when necessary

The role is responsible for solving daily basic technical service issues

The job is mainly performed according to defined processes or work methods