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Saks Global · 20 hours ago

Office Manager

Troy, MI

Full-time

Onsite

Mid Level

Saks Global is a company focused on redefining the luxury experience, and they are seeking an Office Manager to support the Executive Team. The role involves providing Human Resources, Operations, and Marketing support while ensuring effective communication and resolution of service issues for external customers.

Property ManagementReal EstateReal Estate Investment

Responsibilities

Serve as Human Resources support to the Assistant General Manager, Operations and as additional Human Resources point-person to the store population, focused on answering routine HR questions, providing general HR administrative support, with particular emphasis on Recruitment to include but not limited to: Collaborate with Recruiting team to ensure jobs are filled in order to drive business

Actively participate in the recruitment and onboarding process, (i.e. screening and interviewing non-exempt selling and operations candidates, interfacing with corporate and store stakeholders, providing administrative and onboarding/Orientation support)

Assist in administrative tasks related to associate reviews (30/60/90)

Ad hoc responsibilities as needed

Interface directly with customers; respond to and successfully resolve customer concerns in a timely manner

Manage and execute various projects simultaneously for multiple departments

Execute administrative responsibilities, including but not limited to: fielding calls, working through customer issues, assisting with inquiries, miscellaneous paperwork and administrative tasks

Serve as Operations support to the Assistant General Manager, Operations

Assist with Marketing initiatives by coordinating trunk shows and clinics, preparing monthly customer email communication, event listings and event recaps

Manage simple on the ground event execution as needed

Qualification

Human Resources supportRecruitmentMicrosoft Office SuiteCustomer serviceAnalytical thinkingMarketing supportInterpersonal skillsCreative thinkingProblem solvingProject management

Required

Strong interpersonal and collaboration skills

Analytical and creative thinker with a proactive, solution-oriented approach to problem solving

Customer-focused and demonstrate a high standard of service

Available to work a flexible schedule that will include nights and weekends

Tech Savvy/Computer Knowledge

Ability to solve technical issues, lead technology change and pull together presentations

Proficient in Microsoft Office Suite; Outlook, Excel and PowerPoint

Actively participate in the recruitment and onboarding process, including screening and interviewing non-exempt selling and operations candidates

Assist in administrative tasks related to associate reviews (30/60/90)

Interface directly with customers; respond to and successfully resolve customer concerns in a timely manner

Manage and execute various projects simultaneously for multiple departments

Execute administrative responsibilities, including fielding calls, working through customer issues, assisting with inquiries, miscellaneous paperwork and administrative tasks

Assist with Marketing initiatives by coordinating trunk shows and clinics, preparing monthly customer email communication, event listings and event recaps

Manage simple on the ground event execution as needed