Weave · 3 months ago
Director of Product, Revenue Cycle
United States
Full-time
Remote
Director/Executive
8+ years expWeave is transitioning into a product-led company and is in need of an experienced revenue or payments product leader. The Director of Product, Practice Revenue will define the strategy and execution for product development, focusing on solutions that streamline the financial operations of healthcare practices.
MedicalSaaSSmall and Medium BusinessesSoftwareUnified CommunicationsVoIP
Responsibilities
Define the vision, strategy, and roadmap for Weave's healthcare revenue cycle management and payments product suite, ensuring alignment with overall company goals and market needs
Lead the development of innovative solutions that optimize patient payment experiences, improve claims processing efficiency, reduce denial rates, and accelerate cash flow for healthcare practices
Build out scalable and secure infrastructure that supports robust RCM and payment processing, ensuring compliance with healthcare industry standards and regulations (e.g., HIPAA, PCI DSS)
Conduct regular customer research sessions with healthcare providers, billing managers, and practice administrators for discovery, solution assessment, prototype testing, and general feedback on RCM and payment workflows
Collaborate closely with Sales, CSMs, Finance, Marketing, and Training teams to deliver best-in-class experiences that address the specific financial challenges of healthcare customers
Define measurable outcomes related to RCM efficiency (e.g., days in AR, collection rates, denial reduction) and maintain focus on those outcomes throughout the execution of the roadmap
Own the quality and testing of each product and feature your team releases, with a strong emphasis on accuracy, security, and compliance in financial transactions
Qualification
Required
A deep understanding of healthcare revenue cycle management (RCM), including patient payments and financing, claims submission, denial management, and eligibility verification
A strong desire to work at Weave specifically, because you are interested in our products, what we are working on, and who you will be working with, particularly in the healthcare technology space
A track record of achievements in your past roles and companies, demonstrating success in delivering impactful healthcare RCM solutions
Demonstrated history of delighting healthcare customers in hard-to-copy, margin-enhancing ways
Ability to remove ambiguity and distill what matters and what doesn't, especially in the complex domain of healthcare finance
Experience developing and maintaining a strategy for your team to guide which RCM and payment opportunities to pursue
Someone who understands the importance of storytelling in the product development process, particularly when explaining complex RCM solutions
A good aesthetic sense and eye for detail with focus on inclusive / accessible design, especially for patient-facing payment experiences
Proven expertise in healthcare payment processing
Strong knowledge of healthcare regulations and compliance standards relevant to RCM and payments (e.g., HIPAA, PCI DSS)
User-centered design approach to product development – UI design experience is a bonus, particularly for financial dashboards and patient interfaces
Data-informed product decisions by utilizing various analytics tools to track RCM KPIs (e.g., AR days, collection rates, denial rates)
Analytical approach to testing new features, with a focus on financial impact and operational efficiency
Strong communication skills - demonstrated ability to speak on a technical level and articulate your strategy and objectives with product leadership, designers, and developers, as well as communicate complex RCM concepts to non-technical stakeholders
Asynchronous communication using tools like Slack, Google Workspace is preferred
Strong project management skills, with experience managing complex product roadmaps in a regulated industry
Solid understanding of Agile methodologies
Ability to think creatively and strategically to solve complex business problems in healthcare finance through technology and design
Active listener who is humble and always looking to learn and improve
Passionate about solving complex business problems through technology and design, specifically within the healthcare revenue cycle
Preferred
8-10 years of product management experience, with a portion focused on healthcare technology and revenue cycle management and also experience managing PMs
A relevant education in healthcare administration, business, or a related field is preferred, but not mandatory, if you have the experience and a body of work that speaks for itself
Company
Weave
Weave makes communicating with customers easier for businesses by integrating features like texting, phone service, fax, and reviews.
501-1000 employees
H1B Sponsorship
Weave has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (3)
2022 (1)
2021 (4)
Funding
Current Stage
Public CompanyTotal Funding
$168MKey Investors
Tiger Global ManagementLead Edge CapitalCatalyst Investors
2021-11-11IPO
2019-10-24Series D· $70M
2018-12-06Series C· $37.5M
Leadership Team
Brooke Shreeve
Chief People Officer
Erin Goodsell
Chief Legal Officer
Recent News
2025-12-29
2025-11-01
Business Wire
2025-10-31
Company data provided by crunchbase