Highland Management Group · 2 days ago
Frontier Sales Agent
Highland Management Group is seeking a Frontier Sales Agent to be part of the telecom expansion at Frontier. The role involves engaging with customers to identify their needs, providing tailored service packages, and driving sales performance to support client growth.
Responsibilities
Meet directly with customers to identify their TV and internet needs and match them to customized Frontier packages
Overturn objections confidently and draft accurate sales contracts that reflect the customer’s chosen services
Track individual sales and campaign performance metrics to support the client’s expansion goals
Stay informed on current Frontier promotions, price changes, and bundles to deliver accurate information
Schedule installation dates, follow up with customers, and ensure a seamless post-sale onboarding process
Collaborate with other Frontier Sales Agents to roleplay scenarios, sharpen pitch techniques, and refine sales approaches
Uphold Frontier’s standards while delivering an exceptional, needs-based customer experience that supports the client brand
Qualification
Required
Drive and communication skills
Passion for helping customers
Ability to meet directly with customers to identify their TV and internet needs
Ability to match customer needs to customized Frontier packages
Confidence in overturning objections and drafting accurate sales contracts
Ability to track individual sales and campaign performance metrics
Knowledge of current Frontier promotions, price changes, and bundles
Ability to schedule installation dates and follow up with customers
Collaboration skills with other Frontier Sales Agents
Ability to uphold Frontier's standards while delivering an exceptional customer experience
Confidence in closing deals and focusing on measurable sales outcomes
Motivation by competition and excitement to exceed company sales targets
Inspiration to contribute to a client undergoing massive industry growth
Excitement to learn, adapt, and apply feedback to improve performance
Hunger for a career driven by effort, energy, and execution
Professionalism, articulation, and strength in customer-facing communication
Company
Highland Management Group
Highland Management Group is a sales and marketing company.
Funding
Current Stage
Early StageRecent News
Minneapolis / St. Paul Business Journal
2025-01-10
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