Mariani Premier Group · 17 hours ago
Client Services Coordinator
Mariani Premier Group is building the premier outdoor living company in the country by creating a family of family companies across the nation. The Client Services & Administrative Coordinator plays a vital role in supporting daily operations, client communications, and administrative processes for BDG Maintenance, ensuring accuracy in documentation and facilitating smooth onboarding and service delivery for clients.
Environmental Services
Responsibilities
Process and review daily paperwork to ensure accuracy and completeness
Manage spreadsheets and internal documentation for tracking services, proposals, and client data
Assist with data entry and uploads into systems such as Aspire
Answer incoming client calls and provide timely, professional support
Assist with onboarding new clients and managing transitions for inactive accounts
Support customer communication through email, phone, and CRM platforms
Create and distribute client newsletters with seasonal updates, service recommendations, and company news
Create service proposals based on input from field teams and client needs
Generate and process invoices for maintenance clients
Assist with purchase order creation and tracking
Maintain and update client databases, including platforms like MailChimp and Aspire
Ensure accurate client records and service history are documented and accessible
Qualification
Required
2+ years of experience in administrative or client service roles, preferably in landscaping, construction, or service industries
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Proficiency in Microsoft Excel and CRM platforms (Aspire experience preferred)
Ability to manage multiple tasks and prioritize effectively
Preferred
Experience with email marketing tools such as MailChimp is a plus
Benefits
401(k) plan with company match
Medical insurance
Dental insurance
Vision insurance
FSA/HSA
PerkSpot
Long-Term Disability and Life Insurance
Paid time Off
Tuition Reimbursement (after one year of service)
Company
Mariani Premier Group
The Mariani Premier Group is a collection of the country’s finest landscaping companies who have joined together to share best practices and offer our clients and associates the benefits that come from having national scale.