Amazon · 18 hours ago
Sr. Software Development Engineer, Devices & Services Trust CX Innovations
Bellevue, WA
Full-time
Onsite
Senior Level
$151K/yr - $262K/yr
5+ years expAmazon's Devices & Services Trust CX Innovations team is building the future of responsible AI for consumer devices. The Software Development Engineer III will design and implement privacy-preserving AI architectures and responsible AI frameworks to ensure customer trust and accessibility in AI experiences.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Design and implement federated learning and differential privacy techniques for on-device and hybrid AI architectures
Build privacy-preserving data pipelines that minimize data collection while maintaining model quality
Create consent management frameworks and data minimization systems that give customers control
Architect on-device vs. cloud processing trade-offs that optimize for both privacy and performance
Develop AI evaluation frameworks to measure model quality, safety, and bias across diverse customer populations
Implement guardrails and safety boundaries for LLMs and foundation models in consumer applications
Build observability and monitoring systems for AI performance, hallucination detection, and trust metrics
Create human-in-the-loop review systems and escalation pathways for edge cases
Implement WCAG 2.1 AA and Section 508 compliance for AI-powered interfaces across voice, visual, and multimodal experiences
Build accessible AI features that work seamlessly for customers with diverse abilities
Design inclusive AI systems that perform equitably across different demographics and use cases
Develop explainable AI interfaces that help customers understand how AI makes decisions
Build transparency controls that show customers what data is used and how
Create privacy dashboards and settings that give customers meaningful control over their AI experiences
Implement cross-device identity management with privacy-first design principles
Optimize time-to-first-token and response times while maintaining strong privacy guarantees through on-device processing and selective cloud offloading
Reduce hallucinations to <1% while maintaining 95%+ accuracy across diverse customer queries and contexts
Build privacy controls for always-on environments that balance proactive assistance with clear boundaries
Architect distributed systems that handle text, voice, and visual inputs while preserving privacy across modalities
Create low-latency evaluation systems that assess model outputs for safety, accuracy, and bias before reaching customers
Qualification
Required
5+ years of non-internship professional software development experience
5+ years of programming with at least one software programming language experience
5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience as a mentor, tech lead or leading an engineering team
Preferred
5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
The Motley Fool
2026-01-09
2026-01-08
Company data provided by crunchbase