Allbirds · 17 hours ago
Part-Time Floor Lead
Livermore, CA
Part-time
Onsite
Entry, Mid Level
$21/hr - $21/hr
2+ years expAllbirds is dedicated to creating sustainable footwear, and they are seeking a Part-Time Floor Lead to enhance customer experiences in their retail store. The Floor Lead will be responsible for delivering exceptional service, managing daily operations, and fostering a positive team culture.
ApparelE-CommerceFashionManufacturingShoes
Responsibilities
Delivering an exceptional customer experience and executing daily operations within the store
Provide all customers with a high quality and personalized in-store experience
Be a product and fit expert
Operate our point-of-sale system
Clientele and drive loyalty member program to build relationships, support customer retention and increase traffic
Maintain store appearance, cleanliness, and organization, requesting maintenance from internal and external partners as needed
Complete opening and closing procedures, including front and back of house
Uphold proper visual merchandising standards on the retail floor and windows
Monitor stock levels, fill shelves, and ensure all available product is visible on the floor
Work the backroom to pull sendbacks, rearrange stock, and transfer product as needed
Ensure compliance to policies and procedures
Delegate tasks to ambassadors to ensure productivity and that shift goals are met
Fulfill Leader on Duty responsibilities, ensuring brand standards through the selling experience and timely completion of tasks
Give timely feedback on the customer experience to impact the energy in the store and KPI results
Ensure all team members understand the goals for their shift and support them in achieving them
Model honest and effective communication when delivering and receiving feedback
Promote a respectful and productive team culture by helping to de-escalate and resolve conflict when necessary
Coaches and encourages others to succeed by proactively offering expertise and assistance
Qualification
Required
High School Diploma or GED
2+ years experience in retail, direct customer sales and service, or hospitality, preferred
1+ years of retail management experience preferred
Excellent communication skills and good judgment
Strong organizational skills with the ability to multitask and prioritize tasks
Basic understanding of retail math for handling transactions and calculating discounts
Familiarity with POS systems and ability to learn new technical sales tools quickly
Ability and willingness to work flexible hours including but not limited to opening and closing shifts, Saturday or Sunday shifts and holidays
Passionate about providing great customer experience
Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired
Able to work approximately 40 hours per week, including a minimum of one weekend day
Able to stand/walk for extended periods of time on the sales floor
Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, and store merchandising
Able to regularly perform store maintenance duties: sweep, vacuum, empty trash, clean, dust, etc
Use of iPads, computers, POS devices
Able to safely lift boxes up to 30 pounds
Comfortable climbing ladders
Depending on location, going up and down stairs
Preferred
2+ years experience in retail, direct customer sales and service, or hospitality, preferred
1+ years of retail management experience preferred
Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired
Benefits
Paid time off
Equity
Company bonus or sales commissions/bonuses
401(k) plan with matching
Medical, dental, and vision benefits
Pre-tax savings
Wellness & lifestyle benefits
Unlimited PTO for full-time corporate roles
Sick and vacation time for other roles
Parental leave (with a new parent bonus for full-time employees)
Volunteering
Medical & family care leave
Bereavement
Jury duty
Voting
Support benefits through Modern Health (free mental health benefit with coaching and therapy sessions)
Employee Assistance Program
The company discount (50%) on most Allbirds products
Discount mall through LifeBalance
Reimbursement on eligible wellness expenses (full-time employees)
Cellphone and more for certain eligible roles
Company
Allbirds
Allbirds is an apparel and fashion company that specializes in manufacturing eco-friendly wool shoes.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$252.45MKey Investors
Second Avenue Capital PartnersFranklin TempletonT. Rowe Price
2025-06-30Post Ipo Debt· $50M
2021-11-03IPO
2020-09-27Series E· $100M
Leadership Team
Joe Vernachio
CEO & Board Member
Joseph Zwillinger
Board Member & Co-Founder
Recent News
Wanganui Chronicle
2025-11-13
Footwear News
2025-11-08
Company data provided by crunchbase