Benchling · 17 hours ago
Enterprise Solution Consultant - R&D
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$119K/yr - $175K/yr
4+ years expBenchling is a company focused on unlocking the power of biotechnology through innovative software solutions. The Enterprise Solution Consultant role involves partnering with large customers to develop and implement solutions in complex IT environments, working closely with sales and product teams to ensure optimal customer engagement and satisfaction.
BiotechnologyLife ScienceSoftware
Responsibilities
Effectively partner with account executives, SC peers, and leadership to create account and deal strategies that lead to selection, planning out customer engagements that lead to compelling solutions
Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues
Craft solutions based on Benchling capabilities, industry best practices and standard R&D functions, with data models and processes that map to the customer or prospects' science and that fit into their current technology landscape
Present and demonstrate the solution in a persuasive way based on key messages, decision criteria, and key business issues. Manage customer questions and objections and resolve concerns. Ensure that the solution is presented competitively, with awareness of alternatives including build in house
Engage with product management to provide insight into prospect and customer needs and industry trends. Influence the roadmap for market success. Ensure that the roadmap is clear to customers as required to influence buying decisions
Provide leadership by creating reusable solutions, content, and trainings for key areas. Work with the extended team to ensure that they are successful and learn from your expertise. Mentor and partner with other SCs to build their success
Qualification
Required
PhD in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar Life Science field, with a minimum of 4 years of work experience, ideally customer facing
Experience with scientific/informatics software such as LIMS, ELN, or others preferred
Demonstrated capacity to effectively model scientific data, and craft solutions, based on product knowledge and industry best practices
Understand research technology generally adopted by biopharma companies
Have an agile and adaptable mentality, and can quickly implement new customer engagement processes
Ability to establish as a trusted advisor for scientists, and successfully pitch to scientific buyers
Willingness to travel to customer sites 25-30%
Preferred
Experience in demonstrating scientific software in a pre-sales setting highly desired
Prior experience in demonstrating and supporting research instruments, reagents or software desired
Benefits
Competitive salary and equity
Broad range of medical, dental, and vision plans for employees and their dependents
Fertility healthcare and family-forming benefits
Four months of fully paid parental leave
401(k) + Employer Match
Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
Mental health benefits, including therapy and coaching, for employees and their dependents
Monthly Wellness stipend
Learning and development stipend
Generous and flexible vacation
Company-wide Winter holiday shutdown
Sabbaticals for 5-year and 10-year anniversaries
Company
Benchling
Benchling is an IT company that provides a cloud-based software platform for biology researchers and research and development organizations.
501-1000 employees
H1B Sponsorship
Benchling has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (11)
2022 (18)
2021 (10)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$411.9MKey Investors
Sequoia Capital Global EquitiesAlkeon CapitalMenlo Ventures
2021-11-17Series F· $100M
2021-04-14Series E· $200M
2020-05-28Series D· $50M
Leadership Team
Sam Wickramasekara
Founder & CEO
Ashutosh Singhal
Co-Founder and President
Recent News
2025-12-08
2025-11-19
Company data provided by crunchbase