Sunstates Security · 3 weeks ago
Part Time Customer Service Officer- $22.66
Sunstates Security is one of the largest and fastest-growing privately held security companies in the U.S. They are seeking a Part Time Customer Service Officer to provide exceptional customer service and conduct patrols in the Sacramento, CA area.
ConsultingCyber SecurityInformation TechnologySecurity
Responsibilities
Provide exceptional customer service by upholding our standards in a friendly, professional, and courteous manner
Conduct exterior and interior patrols of multiples building at a given time
Ability to answer questions in a timely and professional manner for corporate employees and visitors
Natural composure and an infectious attitude towards arising issues with the ability to adapt quickly and develop practical solutions with minimal supervision
Prepare all required written reports in an ongoing and timely manner, including but not limited to: Daily Activity Reports (DAR’s) and Incident Reports
Ability to use Technology in a proficient way using platforms like Slack, & Emails
Operating phones, radios, and computer systems and applications such as MAC IOS, Microsoft Office 365, and Google Suites
Monitoring Closed Circuit Television (CCTV) and alarm panels for emergencies and potential issues
Following site specific post orders, pass down messages, and being in compliance with employee handbook guidelines at all times
Conduct interior and exterior patrols within an office, and industrial complex
Qualification
Required
CPR Card
Successfully complete Sunstates background check which includes a 10 Panel Drug Screen and the clients more extensive background check
Must be 21 years of age or older with a valid driver's license, a clean driving record, and more than 3 years of driving experience
High School diploma or equivalent
CA Guard Card
Preferred
CA Guard Card/ 40-hour Certificate preferred
Benefits
Affordable Care Act compliant Medical Benefits Program
Dental Insurance Program
Free Life Insurance
Disability Insurance
Paid Time Off & Bereavement Leave
Paid Holidays
Direct Deposit or Pay Cards
Employee Incentives
Referral Bonuses
Employee of the Month Award
Education Reimbursement
Service Awards
Employee Involvement Initiatives
Management Mentoring and Support
Career Advancement
401K program
Company
Sunstates Security
Sunstates Security is a security and investigations company that offers uniformed security personnel and consulting services.
Funding
Current Stage
Late StageRecent News
2025-12-08
Seattle TechFlash
2025-08-01
Company data provided by crunchbase