The People Concern · 2 weeks ago
Floating Program Manager, Lumina/Woodlake Family
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
2+ years expThe People Concern is one of Los Angeles County’s largest social services agencies, dedicated to empowering the most vulnerable individuals to rebuild their lives. The Floating Program Manager is responsible for overseeing the Intensive Case Management Services teams, ensuring client crisis management, coordination of services, and clinical supervision while maintaining compliance with funder standards.
Customer ServiceNon ProfitSocial
Responsibilities
Provides clinical and administrative supervision to Bachelor level Case Managers and Masters level Clinical Case Managers
Facilitates weekly team meetings and case consultation utilizing a trauma-informed care lens and harm reduction approach
Collaborates with The Housing Department team, DHS and community partners to develop creative interventions focused on improving the safety and well-being of our most marginalized clients
Assists with client crisis management which includes assessment for voluntary and involuntary psychiatric hospitalizations
Be available to respond to emergency calls and situations on a 24-hour basis with support from direct clinical supervisor and Housing Department Directors
Ensure all documentation, charting and data collection is complete, timely and accurate through on-going audits of electronic data bases and chart reviews
In coordination with the Director, provide budgetary oversight of program administration and ensure program revenue and expenses are within the adopted annual budget
Assist in the screening, assessment, and enrollment of clients, including orientation to program policies, resources, and goals
Ensure case managers are linking clients to appropriate services and utilizing a “Whatever It Takes” approach. Case Managers will provide assistance with locating and securing housing, connection to community resources, government and state benefits, medical, mental health and substance use services
Provide support and containment to team in the event of client death and/or traumatic incident. Coordinate or provide debriefing when appropriate
Ensure that all Annual Reviews are completed in a timely manner
Provide oversite regarding hiring and ensure Diverse and Equitable hiring practices to appropriately reflect the diversity of the population served
Hire and manage staffing of ICMS team and ensure staff are adequately trained and abide by all agency and department policies and procedures
Qualification
Required
MSW, MFT, LPCC or PsyD who is registered with CA BBS (supervision hours are available for this position)
Minimum of two years' full-time experience working with the homeless, preferably those living with mental illness and/or substance addictions
Two years' supervisory experience managing staff
Current, valid CA Driver's license with an acceptable driving record
Able to be on-call 24/7 with support from direct clinical supervisor and Housing Department Director
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Company
The People Concern
The People Concern is a provider of advocate for evidence based solutions for inherent in homelessness and domestic violence.
501-1000 employees
H1B Sponsorship
The People Concern has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Kait Peters, MBA
Chief Operating Officer
Alisa Quintavalle
Human Resources Partner II
Recent News
2025-09-21
The Los Angeles Post
2025-08-14
Company data provided by crunchbase