JLL · 18 hours ago
Data Center Operations Manager
Atlanta, GA
Full-time
Onsite
Senior Level
6+ years expJLL is a leading professional services firm specializing in real estate and investment management. The Data Center Operations Manager will oversee the daily operations of data center infrastructure, ensuring compliance with processes and regulations while managing maintenance teams and client contracts.
CommercialReal Estate
Responsibilities
Overseeing day to day infrastructure operation, including maintenance
Provide supervision, oversight and assessment of all operations and compliance with all process, procedures, regulations, and client requirements
Provide management and engineering support for the development of complex utility/electrical/mechanical switching scripts and procedures (i.e. – Method of Procedures (MOPs), Emergency Operations Procedures (EOPs), Standard Operating Procedures (SOPs) and Change Management processes)
Implementation and management of Preventative Maintenance Program as directed by the client
Reviewing engineering design and provide operational support associated with these technical areas in highly complex environments
Manage the Operations Budget for the facilities assigned, providing updates on the expenses on a monthly basis and ensuring that the budget is met
Ensure that all work management processes, programs, and requirements are well understood by the engineering operations/services teams
Ensure that all personnel, vendors, and contractors fully understand the requirement for strict adherence to the critical awareness processes, programs, and protocols
Assist with regulatory inspections (thru EH&S, local regulators, tax auditors, etc.) Environmental audits, OSHA inspections, etc
Ability to manage and track Key Performance Indicator (KPI) metrics for the buildings under their responsibility
Ability to manage client contracts for the delivery of services provided by other vendors. Including but not limited to janitorial, landscaping, pest, guard services, elevator, fire systems, etc
Ability to effectively manage and perform Human Resources type oversight (performance management & evaluations, personnel evaluation for hiring of Mission Critical staff, training/onboarding)
Dealing with client employees/tenants/groups within the critical facilities. Fielding complaints/concerns and managing response appropriately
Qualification
Required
Required: High School diploma or GED equivalent or technical training/degree
Operate the data center program to achieve 100% uptime and customer service level agreement (SLA) compliance
Provide management and engineering support for the development of complex utility/electrical/mechanical switching scripts and procedures (i.e. – Method of Procedures (MOPs), Emergency Operations Procedures (EOPs), Standard Operating Procedures (SOPs) and Change Management processes)
Technical knowledge and understanding of critical environments, including Data Centers, HVAC, Standby emergency power, uninterruptable power supplies, computer room air conditioning, and associated infrastructure. Able to provide feedback and input to capital construction project process including commissioning
Implementation and management of Preventative Maintenance Program as directed by the client
Reviewing engineering design and provide operational support associated with these technical areas in highly complex environments
Manage the Operations Budget for the facilities assigned, providing updates on the expenses on a monthly basis and ensuring that the budget is met. This includes direct technician labor, third party spend and other corporate real estate services
Proficient in computer applications and software such as MS Office and email
Ability to think strategically and successfully articulate and communicate an effective vision for best in class performance of critical facilities
Ability to solve technical problems and deal with a variety of options in varying situations. Requires advanced analytical and quantitative skills
Ensure that all work management processes, programs, and requirements are well understood by the engineering operations/services teams
Ensure that all personnel, vendors, and contractors fully understand the requirement for strict adherence to the critical awareness processes, programs, and protocols
Extensive knowledge of energy management and sustainability programs, processes, procedures, and metrics
Assist with regulatory inspections (thru EH&S, local regulators, tax auditors, etc.) Environmental audits, OSHA inspections, etc
Requires working knowledge and application of: Computerized Maintenance and Management Systems (CMMS), Building Automation Systems (BAS), Building Control Systems (Direct Digital Control (DDC) and pneumatic)
Ability to make effective presentations on relevant topics to internal departments, employees, clients, and/or management
Ability to manage and track Key Performance Indicator (KPI) metrics for the buildings under their responsibility
Ability to manage client contracts for the delivery of services provided by other vendors. Including but not limited to janitorial, landscaping, pest, guard services, elevator, fire systems, etc
Ability to effectively manage and perform Human Resources type oversight (performance management & evaluations, personnel evaluation for hiring of Mission Critical staff, training/onboarding)
Dealing with client employees/tenants/groups within the critical facilities. Fielding complaints/concerns and managing response appropriately
Potential travel requirements depending on geographic responsibilities
Candidate must possess and maintain a valid state driver's license, and perform Vehicle Safety Inspection On call 24 hours a day, 7 days a week, 52 weeks a year
Please note this is a site-based role and the client requires vaccinations for on-site attendance, if you are offered the role- you will be expected to comply
Preferred
Desired 6 years (+) experience in facilities operations, maintenance, and engineering management and supervision
Desired: Operating Engineer or other applicable licenses and Universal CFC's license
Desired: Systems Maintenance Administrator, Facility Management Administrator, Real Property Administrator, or equivalent
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase