One Inc · 1 day ago
Associate Technical Writer
United States
Full-time
Remote
Entry Level
$80K/yr - $90K/yr
1+ years expOne Inc is seeking an Associate Technical Writer to join their Technical Documentation Team. In this role, you will be responsible for creating and updating client-facing documentation related to API and integration, ensuring quality standards are met while collaborating with various technical teams.
FinanceFinancial ServicesFinTechInsurTechPayments
Responsibilities
Working closely with software engineers, developers, solution architects, technical product managers and product management teams to research, write, edit, and enhance product documentation and APIs for the Developer Hub (external, client-facing documentation) and other documentation projects
Capturing complex technical concepts and jargon and translating them into accessible, detailed content
Collaborating with cross-functional teams to get necessary information to help shape product documentation into an easy-to-understand format for clients
Expertise in writing and editing original technical user documentation, resulting in polished and professional final documentation for advanced engineering clients. Includes API references, user guides, release notes, installation guides, tutorials, and other materials
Continuously updating and refining existing documentation to reflect new features, enhancements, and best practices
Maintaining the One Inc. Technical Writers’ Style Guide and Best Practices
Qualification
Required
1-2+ years of technical writing experience with a proven record of delivering complete technical documentation solutions for complex products
Experience writing for software products
Exposure to writing APIs and technical documentation
Exceptional communication skills, both written and verbal, whether in small group discussions, large-scale presentations, or with executives
Exceptional collaboration, partnership, presentation, and influencing skills
Familiar with Jira and SAFe (Scaled Agile Framework)
Able to use ReadMe documentation software editing tools or similar documentation tools
Preferred
Growth Mindset
Problem Solver
Self-starter
Demonstrates Ethical Behavior
Strong Drive
Team Player
Supportive & Adaptable to Change
Exudes a commitment to Personal & Professional Development
Company
One Inc
We understand how paramount the customer experience is to a carrier's success.
501-1000 employees
H1B Sponsorship
One Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2021 (1)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$35.5MKey Investors
Nordic CapitalAVP
2024-03-14Private Equity
2020-02-20Acquired
2017-05-02Private Equity· $15.5M
Leadership Team
Michael Ellis
CFO
Timothy Boyle
Chief Operating Officer
Recent News
2025-10-31
Company data provided by crunchbase