SAKS · 20 hours ago
Client Development Manager
Raleigh, NC
Full-time
Onsite
Mid, Senior Level
3+ years expSaks is a luxury retail company seeking a Client Development Manager to drive sales through effective coaching and development of Style Advisors. This role involves building client relationships, enhancing customer experiences, and managing the performance of the selling team.
Artificial Intelligence (AI)FinanceOutsourcing
Responsibilities
Driving sales by developing the selling and clienteling skills and behaviors of a team of Style Advisors
Creating a high performance team and consistently coaching for optimal sales results
Maintaining high visibility on the selling floor to coach and develop associates’ ability to drive sales
Onboarding, training, ongoing education, and performance management of the selling team
Providing product knowledge training, event information, policy and procedure updates, and targeted selling and clienteling coaching
Counseling out poor performers while proactively recruiting to fill open positions
Establishing deep relationships with clients and driving repeat business to achieve sales goals and event goals
Delivering memorable shopping experiences to all clients; planning client appointments to maximize results
Maximizing every appointment with a client to address their fashion needs
Informing clients of in-store events to enhance their experience of Saks
Diagnosing client spend and identifying opportunities to increase engagement and wallet share
Increasing new client acquisition by leveraging various marketing tools such as ccA+, social media platforms, referrals and networking
Coaching Style Advisors to use technology & data to drive their business and develop a growth mindset
Building personal brand as a fashion authority through proactive marketing and outreach
Strategically leveraging social media platforms to promote themselves as a fashion influencer
Using multiple channels of technology to strengthen existing relationships and drive new client acquisition
Using a clienteling tool to stay connected with the client and make targeted recommendations
Using technology to deliver 24/7 service
Taking initiative to stay informed on new merchandise deliveries in the store
Helping resolve client issues and supporting the general running of the selling floor
Ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed
Qualification
Required
Proficiency in utilizing available technology, Word, Excel etc is required
Must be flexible in scheduling as the business needs require evening weekend and holiday schedules
3+ years of management experience with comparable volume or a proven track record of success managing a selling workforce and achieving results
Preferred
4 year degree preferred
Benefits
Benefits package for all eligible full-time Associates (including medical, vision and dental)
An amazing Associate discount
Company
SAKS
SAKS provides outsourcing services for data science, AI, finance, accounting, research, mobility and process automation sectors.
51-200 employees
H1B Sponsorship
SAKS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (24)
2023 (30)
2022 (59)
2021 (11)
2020 (15)
Funding
Current Stage
Growth StageTotal Funding
unknown2025-07-03Series A
Company data provided by crunchbase