Hotel Assistant General Manager jobs in United States
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Kimpton Hotels & Restaurants · 1 day ago

Hotel Assistant General Manager

Kimpton Hotels & Restaurants is dedicated to creating heartfelt human connections and improving lives. The Assistant General Manager will be responsible for ensuring high levels of guest service, managing hotel operations, and supporting staff development while collaborating with various departments to enhance guest experiences.

HospitalityRestaurants

Responsibilities

Assist General Manager in directing and leading all hotel operations ensuring and setting a high level of guest service
Support with managing the financial expenses of hotel operations, ensuring that all expenses stay within budget
Identify capital needs and support maintenance of the overall condition of the hotel
Build and innovate guest satisfaction programs for housekeeping and front desk. Assist with reservations and guest inquiries, when needed
Review team schedules and at times lead all aspects of hotel departments such as; Security, Engineering, Reservations as well as, monitor and maintain property interfaces
Lead, train, and develop a team of high performing hotel department managers
Work closely with Restaurants + Bars, Catering, Sales, and Banquets to ensure that all guest needs are met

Qualification

Hospitality managementGuest serviceOpera softwareMicrosoft Office SuiteProblem-solvingOrganizational skillsTeam leadershipRelationship building

Required

3+ years management experience in hospitality
Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity
A genuine passion for guest service. You just 'get' people and build relationships easily!
Outstanding organizational abilities and skill for taking initiative, problem-solving, multi-tasking, and prioritizing
Flexible schedule, able to work evenings, weekends and holidays

Preferred

Bachelor's degree preferred
Experience with Opera and Microsoft Office Suite is preferred

Company

Kimpton Hotels & Restaurants

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At Kimpton, it’s always personal. We focus on what it means to be human and an individual. You’ll quickly learn Kimpton’s not just a hospitality job.

Funding

Current Stage
Late Stage
Total Funding
unknown
2014-12-15Acquired

Leadership Team

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Kathleen Reidenbach
Chief Commercial Officer
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Remi Lefevre
Director, Luxury Brands
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Company data provided by crunchbase