National Debt Relief, LLC · 2 days ago
Negotiations Analytics Manager
National Debt Relief, LLC is a leading debt settlement organization dedicated to helping consumers manage overwhelming debt. The Manager of Negotiations Analytics will partner with departmental leaders to provide analytical insights and strategic support, manage the design and delivery of reports, and establish KPIs for negotiations performance.
CreditFinancial ServicesLegalPersonal Finance
Responsibilities
Manage and optimize the design and delivery of reports, insights that analyze business functions, key operations, and performance metrics
Interface with Product, Finance, Business Analytics, and Operations teams for enhancements and process improvements of business performance
Build and manage analytics models and dashboards to measure conversion performance, fee collection, and client success from settlements
Establish and evolve KPIs and Neg performance metrics across the organization that align with strategic objectives
Drive process improvements in analytics, reporting, and testing to drive and monitor impact
Communicate effectively with other analytical teams and their leadership within the organization
Analyze massive amounts of data to identify solutions to improve and enhance the settlement process
Qualification
Required
Bachelor's degree in Business, Economics, Data Science, or related field required
6+ years of experience in analytics, business intelligence, or similar roles
Excellent written, oral, and presentation skills
Excellent leadership and hands-on experience in implementing data visualization, analytics, and operational reporting solutions
Strong experience with data visualization tools (Tableau, Power BI, etc.)
Experience with Salesforce Analytics or similar CRM platform experience
Experience managing stakeholders in varying departments/functions
Ability to consolidate, understand, and communicate large data sets
Ability to communicate effectively with team and partner in problem solving
Proficiency in SQL
Computer competency and ability to work with a computer
Prioritize multiple tasks and projects simultaneously
Exceptional written and verbal communication skills
Punctuality expected, ready to report to work on a consistent basis
Attain and maintain high performance expectations on a monthly basis
Work in a fast-paced, high-volume setting
Use and navigate multiple computer systems with exceptional multi-tasking skills
Remain calm and professional during difficult discussions
Take constructive feedback
Preferred
Previous leadership or management experience preferred
Experience in financial services industry preferred
Snowflake and Sigma experience preferred
Benefits
Generous Medical, Dental, and Vision Benefits
401(k) with Company Match
Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
12 weeks Paid Parental Leave
Pre-tax Transit Benefits
No-Cost Life Insurance Benefits
Voluntary Benefits Options
ASPCA Pet Health Insurance Discount
Access to your earned wages at any time before payday
Company
National Debt Relief, LLC
National Debt Relief, a certified Great Place to Work®, was founded with the goal of helping an expanding number of consumers deal with overwhelming debt.
H1B Sponsorship
National Debt Relief, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (1)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Recent News
BBB NATIONAL PROGRAMS
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2025-07-14
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