American Express · 1 week ago
Director, Enterprise Payments Product Management
New York, New York, United States
Full-time
Hybrid
Lead/Staff
$144K/yr - $256K/yrAmerican Express is a company built on a long history of innovation and commitment to its customers. The Director, Enterprise Payments Product Management will define product strategy and roadmap for enterprise payment services, leading a team to improve customer outcomes and operational excellence in payment execution.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Lead, mentor, and develop a team of product managers, ensuring they have the necessary skills and knowledge to succeed
Develop and articulate a clear product vision and strategy for Bill Payment that aligns with the Enterprise’ overarching goals
Identify, evaluate, and concisely communicate rationale for initiatives that drive experience improvements, cost efficiency, and risk reduction in Bill Payment
Guide the team in creating and maintaining product roadmaps, ensuring alignment with business objectives and customer needs
Oversee the team’s market research efforts to stay informed about industry trends, customer needs, and competitive landscape
Foster a culture of innovation and continuous improvement within the product management team
Ensure the team utilizes data-driven insights to identify market opportunities and guide product decisions
Lead key commercial engagements supporting AXP to deliver new product partnerships
Collaborate with product development leader and team to build a roadmap for all payment experiences underpinned by an aligned capability strategy (Development team led)
Identify and prioritize payments-related experience improvement initiatives / features
Support investment planning and partner engagement across LOBs to consolidate a well-rounded set of priorities and rationalized prioritization for them
Qualification
Required
Ability to see the big picture and develop long-term plans that align with business objectives
Capable of making data-driven decisions quickly and effectively
Comfortable taking calculated risks and making tough choices when necessary
Passion for payments and the advancement in technologies driving innovation in the payment's ecosystem. Knowledge of Bill Pay capabilities and/or A2A money movement (ACH, wires, RTP, etc.) a plus
Passion to drive execution and deliver results in a dynamic and highly matrixed environment
Demonstrated ability to lead and manage a Product organization driving large, complex, and transformational initiatives
High-intellectual curiosity and strong analytical and critical thinking skills with experience in complex problem solving and strategic thought leadership
Ability to effectively collaborate with and build strong relationships with internal and external stakeholders to deliver on shared objectives
Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience
Takes initiatives from concept to Development. Able to prioritize in ambiguous situations
Always striving to deliver great products. Proactive, self-driven, curious, loves learning
Accepting of changing priorities and conditions; copes effectively with complexity and change
Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude
Sound interpersonal skills and proven ability to navigate in a cross-functional setup
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Founded in 1850
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
San Gabriel Valley Tribune
2026-01-17
Company data provided by crunchbase