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Sierra Pacific Industries · 17 hours ago

IT Technician

Red Bluff, CA

Full-time

Onsite

Entry Level

$20/hr - $30/hr

2+ years exp

Sierra Pacific Industries is a fourth-generation family-owned company that is one of the largest lumber and millwork producers in the United States. They are seeking an IT Technician to support company IT operations, troubleshoot technology issues, and provide excellent user experience.

Manufacturing

Responsibilities

Actively support the company IT operations throughout U.S. utilizing strong PC and network knowledge

Efficiently and effectively troubleshoot and resolve technology issues by phone and/or remote-control tools

Communicate with users to provide positive results and excellent user experience

Coach and demonstrate for users best practice problem-solving methods

Build, diagnose, and repair PCs, laptops, and printers

Efficiently and conscientiously manage an inventory of computer components and supplies

Address various and concurrent issues with timely and effective resolution

Understand file/folder sharing, device sharing, and permissions

Troubleshoot various network and Wi-Fi issues to completion

Work effectively within a Help Desk covering multiple time zones

Install and support Microsoft, IBM i, and other business software and licensing

Qualification

Windows Desktop knowledgeNetwork troubleshootingMicrosoft AzureTCP/IP knowledgeCCNA certificationActive DirectoryTeamworkProblem-solvingCommunication skills