Chevrolet of Homewood ยท 23 hours ago
Business Development Center Manager
Homewood, IL
Full-time
Onsite
Mid LevelChevrolet of Homewood is committed to providing exceptional customer service and ensuring a memorable car buying experience. They are seeking a Business Development Center Manager to manage daily operations, oversee customer communications, and lead a team to achieve customer satisfaction and retention goals.
Automotive
Hiring Manager
Gustavo Gonzalez
Responsibilities
Managing daily operations of the business development center
Overseeing customer communications via phone and email
Leading a team to achieve customer satisfaction and retention goals
Ensuring exceptional customer service experiences
Developing strategies to enhance customer engagement and loyalty
Monitoring team performance
Maintaining strong communication with other departments to support dealership objectives
Qualification
Required
Strong Phone Etiquette skills and the ability to communicate professionally and effectively
Proven experience in Customer Retention and building long-term customer relationships
Excellence in providing Customer Service and ensuring Customer Satisfaction
Outstanding Communication skills, both verbal and written
Leadership skills to manage and inspire a team effectively
Attention to detail and ability to prioritize tasks in a fast-paced environment
High school diploma or equivalent
Preferred
Previous experience in the automotive industry or sales is a plus
Higher education in business, marketing, or related fields preferred
Company
Chevrolet of Homewood
We're a dealership dedicated to provide exceptional customer service and offer the lowest price.
Founded in 2002
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase