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ALG Senior · 5 days ago

Executive Director

Concord, NC

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

ALG Senior is an exceptional senior living community that personalizes its approach to meet the specific needs of each resident. The Executive Director will lead the community's operations, ensuring exceptional care and service for residents while managing staff and compliance with regulations.

Assisted LivingElder CareHealth Care

Responsibilities

Oversee the daily operations of all community departments, working closely with community department heads to ensure resident, family, and associate satisfaction

Lead and manage the community department heads and fill in for open department head positions whenever needed. Empower and support the leadership team with recruitment and retention efforts, onboarding and orientation of new associates, ensure adequate staffing, and performance management in all areas of the community

Operates within established budgetary guidelines

Meet personally with community residents and families to discuss and/or resolve customer concerns/comments/preferences

Maintain and ensure ongoing compliance with all state, local and federal regulations

Act as a sales leader in the community, reviewing sales strategies with the marketing team, as well as providing community tours and building rapport with current and prospective residents daily

Maintain the property to our highest standards, including ensuring available rooms are move-in ready by addressing issues head on

Qualification

NC Assisted Living Administrators LicenseDHSR regulations knowledgeBachelor degreeCustomer serviceCompassion for elderlyLeadershipCommunication skills