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RESPEC · 3 days ago

Senior Director of Professional Services

Richardson, TX

Full-time

Hybrid

Director/Executive

RESPEC is a 100% employee-owned company that tackles complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. As the Senior Director of Professional Services, you will lead business operations for IT services contracts, foster client relationships, and drive growth through strategic oversight and team leadership.

Management Consulting

H1B Sponsor Likely

Responsibilities

Lead and mentor principal consultants, project managers, and delivery/technical teams; manage large cross-functional teams including lower-level leaders and seasonal contractors

Define, implement, and enforce delivery management processes and policies to drive predictability, quality, and on-time project execution

Ensure robust resource planning, matrixing, allocation, change management, and scalable staffing models to support a growing customer base

Manage P&L for the professional services portfolio, including budgeting, forecasting, financial performance tracking, and resource optimization to meet profitability and growth targets

Enable project managers with staffing, tools, and skills to deliver scope, timeline, and outcomes; identify early signs of project and customer risk and execute mitigation strategies

Serve as executive sponsor for clients and engagements; travel to customer sites to solidify relationships and ensure projects remain on track

Participate in the sales process to ensure proper scoping and resourcing; support Statement of Work and Change Order creation and approvals

Identify and implement new consulting service offerings for target markets; pursue organic growth opportunities

Drive improvements across hiring, onboarding, delivery, and post-implementation processes; develop scalable onboarding and training strategies for new and legacy products

Optimize internal processes, tools, and technologies (e.g., LMS, automated scheduling); define and monitor KPIs tied to service delivery, client success, and operational performance

Manage personnel and resources and lead recruiting efforts to support multiple projects; provide regular feedback and coaching to develop team capabilities

Qualification

Delivery managementFinancial acumenCross-functional leadershipSDLCAgile methodologiesDevOpsAWSAzureGCPClient interactionRecruitingInnovationMentoring

Required

Experience leading a Delivery team of <$50Million in annual gross receipts

Deep expertise in SDLC, agile methodologies, DevOps, and modern technologies (Docker, Kubernetes, AWS, GCP, Azure)

Strong financial acumen with proven experience managing P&L, budgets, forecasts, and revenue acceleration strategies

Exceptional cross-functional leadership abilities, influencing executive and senior management, customers, and partners on strategic initiatives

Advanced knowledge of delivery management best practices and experience mentoring less experienced team members

Ability to lead large teams and set strategic direction for the group

Experience in developing and implementing scalable solutions and training strategies

Business, financial, and management acumen to oversee operations of a portfolio that includes large and multiyear IT services contracts and staff augmentation business in New Mexico

Hands-on management style with strong client interaction skills; enthusiasm and innovation

Technical familiarity with application development, data management, and information technology services

Proven ability to efficiently recruit and coordinate staff across multiple projects

Preferred

Experience in delivering IT solutions for engineering firms

Benefits

Flexible Work Schedules

Paid Parental Leave

401(k) & ESOP (with company match up to 4%)

Professional Development and Training

Tuition Reimbursement

Employee Assistance Program

Medical/Dental/Vision Insurance Plans

Company

RESPEC

RESPEC is a geoscience, engineering, data, and integrated technology solutions for major industry sectors.

Founded in 1969

Rapid City, South Dakota, USA

501-1000 employees

http://www.respec.com

H1B Sponsorship

RESPEC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2023 (2)

2020 (3)