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NYC Health + Hospitals · 1 day ago

Senior Product Manager, AI

New York, NY

Full-time

Onsite

Senior Level

$145K/yr - $145K/yr

7+ years exp

NYC Health + Hospitals is the largest public health care system in the United States, providing essential services to over one million New Yorkers annually. The Senior Product Manager, AI is responsible for defining, developing, and launching AI/ML-powered products to enhance healthcare delivery and operational efficiencies within the organization.

Health CareHome Health CareHospitalMedicalNursing and Residential Care

H1B Sponsor Likely

Responsibilities

Identifies and prioritizes high-impact use cases for AI/ML applications and initiatives across clinical, operational, and administrative functions and service lines

Conducts market research and gathers insights from clinical, executive and administrative teams to identify unmet enterprise needs and opportunities

Develops and maintains high-impact roadmaps for AI/ML solutions that drive to pre-defined hard and soft Return on Investment (ROI) for investing in AI/ML products

Own the end-to-end product lifecycle for AI/ML products, from ideation and discovery to development, launch, iteration, and maintenance

Defines detailed product requirements, user stories, and acceptance criteria for AI/ML models and their integration into clinical or administrative workflows

Manages product backlogs, prioritizes features, and makes data-driven decisions on product roadmap

Works closely with engineering, data science, design, and business teams to translate requirements into tangible products

Acts as the primary liaison between technical teams and non-technical stakeholders

Communicates complex technical concepts to diverse audiences and articulates AI/ML product value propositions to both technical and non-technical partners

Establishes and maintains strong collaborative relationships across cross-functional teams to advance AI/ML initiatives and ensure organizational alignment

Partners with data science and engineering teams to evaluate feasibility and potential impact of proposed AI/ML approaches for assigned products

Advocates for responsible AI development and deployment by understanding the ethical implications of AI in healthcare

Designs and implements evaluation strategies for AI/ML models including online, offline and human in the loop approaches

Applies deep understanding of the healthcare landscape, including clinical workflows, regulatory requirements, interoperability standards, and data privacy considerations to administer the implementation of AI/ML products

Defines key performance indicators (KPIs) and metrics for AI/ML products and monitors their performance pre- and post-deployment

Analyzes product usage, models performance, and user feedback to identify areas for improvement and guides future iterations

Drives continuous improvement through user research, and data analysis

Performs other related duties, as assigned

Qualification

AI/ML product managementHealthcare industry experienceData-driven product developmentSQL knowledgeAgile methodologiesAI/ML techniquesEpic experienceCloud data platformsCommunication skillsTeam leadershipPresentation skillsCollaboration skills

Required

Bachelor's Degree from an accredited college or university in Healthcare, or related discipline and seven (7) years of experience in product management, five (5) years of which must have been with a specific focus on building AI/ML products in healthcare; or

A satisfactorily equivalent combination of education, training, and experience. However, all candidates must have a minimum of a Bachelor's Degree in disciplines listed in '1' above, or in a related discipline, and preference will be given to applicants with Master's of Business Administration or Master's of Public Health

Possess a strong understanding of AI/ML concepts, methodologies, and their practical application in real-world scenarios

Working knowledge of SQL and scripting languages to support product development discussions

Proven experience working within the healthcare industry or on healthcare-related products

Strong understanding of various AI/ML techniques, including machine learning, deep learning, LLMs, NLP, GenAI and computer vision

Experience working with Epic and Palantir

Familiarity with common AI/ML frameworks and tools (e.g., TensorFlow, PyTorch)

Experience with data-driven product development and agile methodologies

5+ years of experience as a Product Manager within healthcare, data or analytics domain

Proficient in Microsoft Office (Required)

Preferred

Certification in product management or agile methodologies (e.g. CSPO, SAFe, POPM, Pragmatic Institute)

Experience building data products within healthcare

Comfortable working on top of modern data platforms (e.g., cloud data warehouses or lakehouses, integrated platforms such as Snowflake, Databricks, Palantir Foundry, Epic Caboodle/Clarity, etc.) and connecting them to downstream analytics tools (e.g., Power BI, Tableau, Looker, Epic reporting)

Proven ability to lead and inspire teams and manage both executive and tactical stakeholders effectively

Experience working with cross-functional teams and executive leadership to align on product vision and strategy

Ability to strategize in the longer term while balancing short term delivery

Demonstrated success in developing roadmaps and delivering complex, high-adoption data products at scale

Experience with developing and communicating platform operational and impact metrics

Strong communication and presentation skills with the ability to convey complex concepts to various audiences, including senior leaders, clinical teams and technical teams

Experience working in an agile environment

Experience with Epic, Snowflake, or other data tools

Familiarity with cloud platforms and data technologies

Experience in leading data product transformation in large, complex organizations

Benefits

Comprehensive Health Benefits for employees hired to work 20+ hrs. per week

Retirement Savings and Pension Plans

Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts

Loan Forgiveness Programs for eligible employees

College tuition discounts and professional development opportunities

College Savings Program

Union Benefits for eligible titles

Multiple employee discounts programs

Commuter Benefits Programs

Company

NYC Health + Hospitals

Glassdoor3.5

NYC Health + Hospitals is an interconnected system of hospitals, health care centers, nursing homes, and home care.

Founded in 1875

New York, New York, USA

10001+ employees

http://www.nychealthandhospitals.org

H1B Sponsorship

NYC Health + Hospitals has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (2)