Cleveland Museum of Art · 23 hours ago
Media Services and Audiovisual Technician
Cleveland, OH
Full-time
Onsite
Mid Level
$65K/yr - $65K/yr
4+ years expCleveland Museum of Art is seeking a Media Services and Audiovisual Technician to support their digital program management and media services. The role involves setting up, operating, and troubleshooting AV equipment for various events, as well as managing administrative tasks related to AV systems and contributing to media production.
Art
Responsibilities
Ensure that equipment is correctly set up, tested, and operational in alignment with event booking requests. Coordinate logistics for events, presentations, and productions to ensure seamless execution. Must proactively identify and communicate programming changes and resource conflicts
Set up, configure, test, operate, monitor, and troubleshoot AV equipment, including teleconferencing systems, multimedia devices, televisions, monitors, projectors, recording equipment, speaker sets, digital cameras/camcorders, and other presentation technologies
Perform on-site analysis, diagnosis, and resolution of AV hardware and system issues for various end-users. Recommend and implement corrective solutions, including coordinating off-site repairs as necessary
Receive and respond to incoming service requests, emails, and calls regarding AV software and hardware issues. Provide timely and professional support to ensure minimal disruption to events and operations
Communicate technical issues promptly to the manager or supervisor to ensure service continuity and avoid delays for clients and end-users
Transport AV equipment throughout the facility safely and efficiently using appropriate methods such as hand-carrying or hand carts
Maintain detailed records of AV equipment setup, failure, repairs, installations, removals, and maintenance activities
Manage and maintain an accurate inventory of all AV equipment and parts. Ensure all AV equipment is appropriately labeled and tracked
Assist with system upgrades and new installations
Assist in the creation of audiovisual content by producing, filming, and editing video and multimedia projects to meet the museum’s needs and goals, when capacity allows
Provide presentation-quality audiovisual materials to support museum programming, including auditorium events
Qualification
Required
Bachelor's degree (B.A.) in Film/Photography or related field
Four to six years' experience in Event Production, Live Events, Theatre, Broadcasting, or Audiovisual Consulting/Engineering
Comprehensive hands-on AV equipment troubleshooting experience
Strong working knowledge of current network protocols, operating systems, software, and standards, including fiber optics and media converters
Keen attention to detail
Strong customer service orientation
Ability to communicate effectively and work successfully with others
Preferred
Certifications in media systems
Knowledge of video conferencing, cameras, capture devices, presentation software, and other AV tools, including Microsoft Teams, Adobe Creative Suite, and Zoom
Familiarity with hardware from Newtek, Analogway, Sony, Panasonic, and Yamaha
Additional experience in Content Creation, Video Filming, Editing, and Post-Production, with a portfolio of work
Benefits
Partner level membership to CMA
Free, unlimited admission to select Cleveland Museum of Art ticketed exhibitions (two adult member tickets per visit, subject to availability)
50% off admission to select ticketed exhibitions for members' guests
Free admission to select ticketed exhibitions for unlimited children, 17 and younger, when accompanied by a member
Priority registration and discounts for museum art classes for adults and children
20% discount in the museum store
10% discount in the museum restaurant and café
Annual subscription to Cleveland Art members magazine
Free Garage Parking
Your employment relationship with the museum qualifies you for free or discounted admissions to other cultural institutions such as the Natural History Museum, Botanical Gardens, The Cleveland Zoo, etc.
Medical
Dental
Vision
Life and Accidental Death and Dismemberment Insurance
Voluntary Life
Short Term Disability
Long Term Disability
HSA
FSA
Company
Cleveland Museum of Art
Cleveland Museum of Art is a significant international forum for exhibitions, scholarship and performing arts.
201-500 employees
H1B Sponsorship
Cleveland Museum of Art has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (3)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
$0.07MKey Investors
Bishop Parker Foundation
2025-06-20Grant· $0.07M
Leadership Team
Todd Mesek
Chief Marketing Officer
Recent News
2025-06-12
2025-05-26
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