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Holland Home · 1 day ago

Administrative Assistant | Sales Team

Grand Rapids, MI

Full-time

Onsite

Entry Level

2+ years exp

Holland Home is one of the largest non-profit providers of senior living services in Michigan, and they are seeking an Administrative Assistant for their Sales Department. The role focuses on supporting the Vice President of Sales and the sales team, handling inquiries, preparing reports, and managing sales materials.

Health CareHealth DiagnosticsMedical

Responsibilities

Represent as the first point of contact for phone inquiries regarding independent living and assisted living options with Holland Home

Preparing reports and necessary paperwork for the Sales team

Prepare and mail sales packets and materials

Assign referrals to the appropriate Senior Living Consultant

Inventory and order sales materials, office supplies, etc

Maintain mailing lists

Qualification

Administrative experienceComputer skillsInterpersonal skillsWritten communicationCustomer service focus

Required

At least 2 years of administrative experience supporting a team of professionals

Strong interpersonal skills to effectively communicate and field calls/questions from current and prospective residents and their families

Proven written and computer skills necessary to maintain required documentation

Ability to multi-task in a busy office environment, with frequent interruptions, while maintaining a positive, friendly, customer service focus

Commitment to provide excellent customer service to our residents and prospective residents and families, addressing concerns in a compassionate, timely manner

Commitment to the mission of Holland Home, serving with love & compassion, committing to excellence, and following Christ's example to the best of our ability