Geami ยท 23 hours ago
Field Service Technician - Illinois
Lombard, IL
Full-time
Hybrid
Entry Level
2+ years expGeami is a company that services Ranpak equipment, and they are seeking a Field Service Technician. The role involves troubleshooting, preventative maintenance, and installation of equipment while responding to customer requests and complaints.
Packaging & Containers
Responsibilities
Troubleshoots customer machine problems in person or over the phone to successful resolution
Generates orders for required parts needed
Travels as required to end users to perform service
Handles and processes returned service parts
Performs preventative maintenance on machines as time allows
Assists distributors in installing new machines and machine upgrades
Submits activity reports and other required documentation
Other duties as assigned
Qualification
Required
One year certificate from college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience
Electronics knowledge
Ability to read blueprints & schematics
Ability to use computer applications (e.g. Word, Excel)
Even temperament with customers and coworkers
Good verbal & written communication skills
Logical thinking
Strong mechanical aptitude
Company
Geami
Geami is a protective packaging solutions company headquartered in Raleigh, NC, that is the producer of GreenWrap products and services as a total protective packaging solution to shippers of all sizes.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase