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ESL Federal Credit Union · 19 hours ago

Bilingual Teller - Bull's Head Branch (Bilingual English/Spanish)

Rochester, NY

Full-time

Onsite

New Grad, Entry Level

$19.66/hr - $21.56/hr

0+ years exp

ESL Federal Credit Union is seeking a Bilingual Teller for their Bull's Head Branch. The role involves processing customer transactions efficiently and accurately while building long-term relationships and supporting business results.

BankingFinanceFinancial Services

Culture & Values

Responsibilities

Process customer transactions effectively, efficiently and accurately

Meet transactions per FTE target

Meet balance accuracy standards

Participate in achieving team lead objectives

Participate in efforts to achieve unit’s customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores

Ensure compliance with Audit/Operational controls

Adhere to member focus processes and expectations

Participate in coaching processes to improve proficiency in Member Focused behaviors

Attend sales meetings, participate in sales activities to increase sales success

Use same member focus skills and behaviors to foster and meet internal customer satisfaction performance targets

Qualification

Bilingual English/SpanishTeller experiencePC applicationsSales experienceVerbal communicationWritten communicationTeam oriented

Required

High School diploma or High School equivalency diploma required

Bilingual English/Spanish speaking proficiency required

Proficient in PC applications

Good verbal and written communications skills

People and team oriented

Maintains a high degree of flexibility in support of branch needs

Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper

Preferred

6-12 months teller experience preferred

Prior sales experienced preferred

Benefits

Wellness program

Family assistance plan

401k with match

Paid volunteer time

Learning & Development training

Company

ESL Federal Credit Union

With 100 years of locally owned history, ESL Federal Credit Union serves as a full-service financial institution to more than 444,000 members and more than 17,500 businesses.

Founded in 1920

Rochester, New York, USA

501-1000 employees