Delta Air Lines · 1 day ago
Design Operations Project Manager
Atlanta, GA
Full-time
Onsite
Mid Level
3+ years expDelta Airlines is committed to shaping cohesive and impactful digital journeys through its Digital Experience Team. The Design Operations Project Manager will drive operational excellence across various teams, manage cross-functional initiatives, and optimize workflows to ensure seamless coordination between stakeholders and tools.
Air TransportationArtificial Intelligence (AI)TransportationTravel
Responsibilities
Organize and coordinate intake and management of projects for a cross-functional team that includes Audience Strategy, Merchandising, Optimization, Content Management and Strategy, User Research and Design functions
Develop and execute project plans, timelines, and deliverables including scope definition and resource allocation
Monitor project progress, identify potential roadblocks, and implement corrective actions throughout the project journey
Report project status to leaders and stakeholders from various departments (e.g., Digital, Marketing, Loyalty, etc.)
Facilitate communication, collaboration, and alignment across stakeholder teams both inside and outside of Digital
Socialize the Digital process to other teams; ensure clarity in roles, responsibilities, and expectations
Help shape how our teams work together to deliver high quality front-end solutions for applications across Delta’s digital ecosystem, including but not limited to delta.com and the Fly Delta app
Support roadmapping, workflow optimization, reporting, and user enablement of workflow tools like Adobe Workfront and Aha!. Serve as a primary administrator and power user of these tools
Support change management and adoption of new tools or processes
Qualification
Required
At least 3 years of relevant professional experience delivering programs that affect people and processes, ideally in project management, consulting, design operations or business operations
Proven ability to manage complex projects with multiple stakeholders and tight deadlines
Strong program, project, and stakeholder management skills
Expertise in measuring impact, identifying risks, and focusing projects on priorities that accomplish outcomes
Strong time management, communication, and negotiation skills
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States
Preferred
Experience with Agile project management methodologies
Previous experience managing ops for large cross-functional design teams is a plus
Experience working across digital products and channels
Exposure to Adobe Workfront and Aha!
Benefits
Competitive salary, industry-leading profit sharing program, and performance incentives.
401(k) with generous company contributions up to 9%.
New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).
In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
10 paid holidays per calendar year.
Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
Non-birthing parents are eligible for 2-weeks of paid parental leave.
Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
Domestic and International space-available flight privileges for employees and eligible family members.
Career development programs to achieve your long-term career goals.
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
Recognition rewards and awards through the platform Unstoppable Together.
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.
Company
Delta Air Lines
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
10001+ employees
H1B Sponsorship
Delta Air Lines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (137)
2023 (108)
2022 (178)
2021 (71)
2020 (148)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Barclays Bank
2025-09-30Post Ipo Debt
2007-05-03IPO
Leadership Team
Edward Bastian
Chief Executive Officer
Daniel Janki
CFO
Recent News
2026-01-09
2026-01-09
Company data provided by crunchbase