Marine Corps Community Services · 2 days ago
CATERING SALES MANAGER NF3*
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! The Catering Sales Manager will plan, direct, and supervise the catering and events program, ensuring financial goals are met while maintaining high service standards.
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Responsibilities
Responsible for the planning, directing and supervision of the catering & events program at the Officers’ Club, Semper Fi Catering, and Events Center
Responsible for acquiring new sales leads while maintaining current sales and client relationships
Assists in setting goals and budgets for the catering and events program
Reviews the financial status of the assigned department and recommends changes considered necessary to increase profitability
Responsible for meeting financial goals while maintaining quality, cleanliness, and guest service standards
Ensures compliance with all local, state, and federal laws regarding food quality, safety, as well as internal policies and procedures
Constantly drive process improvement strategies to enhance customer service while maintaining operational profitability and efficiencies
Monitor and optimize controllable costs to increase revenue
Plan and coordinate special catering events such as membership affairs, command functions, cultural events, balls, etc
Meets with clients to discuss requirements such as date, number of guests, occasion, and explains services offered, such as size of rooms, decorations, menu, entertainment, etc
Makes recommendations, if needed
Costs out function, prepares contract, signs and obtains clients signature, and collects deposits, and processes all financial paperwork through proper channels
Supervises events as required
Coordinates food and beverage needs with appropriate club personnel
Arranges required supplies, decorations, equipment, and personnel
Maintains private party book and contract file
Follows-up with client evaluation of services rendered
Promotes catering program marketing plan
May establish catering prices
Plans, organizes work, and manages internal procedures and resources to ensure maximum productivity
Develops long range plans in conjunction with internal operating directives and exercises internal personnel management authorities as delegated by the higher-level supervisor
Supervises Event Coordinators directly
Counsels and trains employees, schedules and directs work, appraises work performance
Approves or disapproves leave, and personnel actions
Involved with recruiting effort and oversee hiring selection criteria and new employee onboarding and job training
Provides exceptional customer service, and upholds high service standards using respect, courtesy, professionalism, and teamwork
Takes initiative to solve problems quickly but recognizes when to seek assistance to resolve issues
Collaborates in a professional, supportive, and proactive manner
Checks for satisfaction on the quality of services provided
Adheres to safety regulations and standards
Uses required safety equipment and observes safe work procedures
Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment
Performs other related duties as assigned
Qualification
Required
Five years experience that demonstrates knowledge of standardized mess/club or comparable catering & events practices, procedures, and pricing
Must possess knowledge of food and beverage operations to include catering sales techniques and banquet operations
Ability to coordinate with various workstations to satisfy customer catering and party requirements, with the ability to demonstrate tact and diplomacy in dealing with clients, subordinates, and managerial personnel
Knowledge of methods and procedures for purchasing required food products, including proper storage to prevent spoilage and pilferage
Ability to prepare reports and complete simple contractual arrangements
Must have basic knowledge in Microsoft office and be able to communicate effectively both orally and in writing
Preferred
Bachelors degree in Hotel/Restaurant Management
Benefits
401(k) Retirement Plan with up to a 5% employer match
NAF Pension Plan, employee contribution only 1% (May be eligible to buy back Military Service time)
Medical and Dental Insurance
Inexpensive Life Insurance covers up to 3x your annual salary
Flexible Spending Accounts (Health and Dependent Care)
Health Savings Account
Short Term Disability Insurance up to 60% of your salary
Leave Donation Program for life¿s emergencies
Immediate Annual and Sick leave accrual
Tuition Assistance Program
Company
Marine Corps Community Services
Investing in Marines for Duty, Home & Self MCCS exists to serve Marines and their families through our Mission, Vision, and Values that revolve around the Marine Corps ethos of Honor, Courage, and Commitment.