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White Cap · 18 hours ago

Assistant Branch Manager

Des Moines, IA

Full-time

Onsite

Mid, Senior Level

5+ years exp

White Cap is a leading North American distributor for professional contractors, committed to building trust on every job. The Assistant Branch Manager will support talent acquisition, manage branch operations in the absence of the Branch Manager, and ensure customer satisfaction while driving sales and profitability.

Building MaintenanceConstructionManufacturingService Industry

Growth Opportunities

Responsibilities

Support the talent acquisition, development, and retention of branch sales and operations associates

Manages the branch in the Branch Manager’s absence

Assists the manager in developing strategies to drive branch sales and profitability

Assists with the coordination of procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with the policies, principles, and procedures established by the organization

Solves problems at the branch level

Investigates customer complaints involving matters such as damaged items, overcharges, and shipment/delivery delays

Makes necessary resource adjustments

Manages operational branch level problems, investigates inventory discrepancies, and makes adjustments as required

Serves customers and supports the counter and inside sales functions as necessary

Ensures all sales orders are billed correctly and in a timely manner

Schedules staff and analyzes budgets and variances

Performs other duties as assigned

Qualification

Branch managementSales strategy developmentInventory controlCustomer serviceForklift operationOracle softwareConstruction knowledgeSpanish proficiencyProblem-solvingTeam leadership