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NEOGOV · 2 weeks ago

Health Care Program Specialist (HCPS/DLS)

Thurston County – Olympia, WA

Full-time

Hybrid

Mid, Senior Level

$68K/yr - $91K/yr

4+ years exp

NEOGOV is seeking a Health Care Program Specialist to support the Health Care Authority's mission of ensuring fairness, transparency, and access to essential healthcare services for Washington residents. The role involves promulgating rules, developing provider documents, and providing technical assistance to ensure clarity and compliance in healthcare programs.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Promulgate Washington Administrative Code (WAC or rules) for HCA's programs, including rules shared with DSHS and DOH, and other rules as needed

Provide technical assistance to staff to compile program data necessary for the development and writing of Small Business Economic Impact Statements as necessary

Independently organize, facilitate, and manage multiple simultaneous rule development work groups, leading them through the rule development process using strong management and communication skills

Develop/update provider billing manuals, billing instructions and accompany electronic messages to reflect changes to program WAC, coverage, policy, and billing procedures, payment, etc

Review, edit, and approve material written by workgroup team members

Collaborate with subject matter experts to write provider documents that are necessary, fair, understandable, consistent, accurate, and concise

Ensure final provider documents are consistent with the WAC

Provide technical assistance to program staff to ensure consistency and accuracy in provider billing documents

Monitor WAC and provider documents websites and inform ORP's web point of contact about issues

Qualification

Washington State rule makingTechnical writingStrategic planningMicrosoft WordMicrosoft OutlookCustomer serviceProblem resolutionCommunication skillsLeadershipGroup facilitation

Required

Demonstrated knowledge, understanding, and application of the statutes and rules that regulate Washington State rule making, including the Administrative Procedures Act (Chapter 34.05 RCW), the Regulatory Fairness Act (Chapter 19.85 RCW), and the Code Reviser regulations in Chapter 1-21 WAC

Demonstrated ability to write clearly and concisely, applying clear writing and 'Plain Talk' principles

Demonstrated ability to communicate effectively with diverse groups, including internal colleagues and top management, and external customers

Demonstrated strategic planning skills to ensure appropriate rule and document development

Demonstrated computer skills, including Microsoft Word and Outlook

Documented regular and reliable attendance

The ability to take action to learn and grow

The ability to take action to meet the needs of others

Demonstrated skills necessary to effectively lead and manage multiple rule and document development workgroups involving a variety of topics, issues, and personalities, maintaining a focus on program needs. Includes strong skills in: Initiative, Leadership, Written and oral communication, Customer service, Group facilitation, Team building, Decision making processes, Consensus building, Problem resolution, Negotiation, Organization

Qualifying candidates will also meet one of the following criteria options: Option 1: Master's degree involving major studies in technical writing, English, communications, project management, or a closely allied field. Two (2) years' experience in rule, technical, or manual writing. Option 2: Bachelor's degree involving major study in technical writing, English, communications, project management, or a closely allied field. Four (4) years' experience in rule, technical, or manual writing. Option 3: Eight (8) years' experience in rule, technical, or manual writing. Option 4: One year as a Health Care Program Consultant

Preferred

Minimum 1 year experience in writing and promulgating Washington Administrative Code for a state agency

Master's degree with major studies in public health, public administration, or closely related field and minor studies in English, technical writing, or closely related field

Two (2) years' consultative experience in health services or Medicaid programs

Certified Public Manager certification

Web development skills using Share Point, html, and/or other applications

Benefits

Meaningful work with friendly co-workers who care about those we serve

A clear agency mission that drives our work and is person-centered

A healthy work/life balance, including alternative/flexible schedules and mobile work options

A great total compensation and benefit package

A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby

And free parking!

Employees and their families are covered by medical (including vision), dental and basic life insurance

Staff are eligible to enroll each year in a medical flexible spending account

Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction

The Washington State Employee Assistance Program promotes the health and well-being of employees

State Employees are members of the Washington Public Employees' Retirement System (PERS)

Employees also have the ability to participate in the Deferred Compensation Program

All state employees are covered by the federal Social Security and Medicare systems

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year

Full-time employees earn eight hours of sick leave per month

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165

Washington State supports members of the armed forces with 21 days paid military leave per year

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave