BLISS Car Wash ยท 2 days ago
Site Manager
Brea, CA
Full-time
Onsite
Mid Level
$20/hr - $28/hrBLISS Car Wash is looking for an experienced Car Wash Manager to join their growing team. The Car Wash Manager will oversee day-to-day operations, ensure a positive guest experience, and lead a team while maintaining compliance with company policies and safety guidelines.
AutomotiveCommercialService Industry
Responsibilities
Manage site team and improve/maintain a clean, efficient site
Maintain high standards of personal appearance and grooming, which include wearing proper uniform attire as well as site team following uniform/appearance policy
Scheduling of site team by following company policy
Reviewing/approving employee timecards
Provide excellent guest experience by training the team on all internal and external programs and building guest loyalty through the membership program
Train the team on a high level of product knowledge, package details, upgrades as well as a membership program
Follow through/train the team on offering the membership program to all guests
Provide daily direction to the team and ensure safety and other compliance procedures are being adhered to
Anticipate, prevent, identify, and solve problems, as necessary
Train on-site open/close process and ensure the site is fully operational during business hours
Accountable for providing strong, positive, and proactive leadership to the team while providing direction, and feedback, and holding them accountable for performance and results
Give Corrective Actions/Performance Improvement Plan (PIP) when needed following company policy/guidelines
Maintains a safe work environment by following all safety protocols for the team and guests
Perform monthly OSHA training
Train the team on monthly consumable inventory as well as ordering consumables
Perform and train on (after-hours) site cleaning (Cleaning site includes but is not limited to Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.)
Ensure staffing levels meet site needs
Interview, recruit, hire and train all car wash staff
Address and resolve customer concerns, complaints, and inquiries efficiently
Be flexible to step into any role necessary
Responsible for compliance with local, state, and federal laws
Qualification
Required
MUST HAVE CAR WASH MANAGEMENT EXPERIENCE
Must always maintain the highest level of guest service
Ability to adapt to the ever-changing high-volume car wash while working in a team environment
Have the capacity to take initiative when problems arise
Flexibility to adapt to a variety of situations
Have attention to detail with the capability to prioritize and meet deadlines
Ability to work varied hours/days as business dictates. (Including Fridays & Saturdays)
Ability and willingness to work at other locations as needed
Demonstrates ability to improve staff performance through motivation, training, and setting clear expectations
Written/verbal communication and documentation skills
Ability to multitask and have organizational skills
Must be able to lead, support, and contribute to team goals
Ability to communicate in English, both orally and in writing, clearly communicating operational concerns with Management and co-workers
Must have the ability to lift up to 50 lbs
Ability to stand or walk for extended periods
Flexible hours, night and day, weekends, and holidays
Ability to operate all related equipment
Benefits
$1,500 Sign on Bonus.
Monthly Bonus up to $500.00 (Up to $6,000 per year).
Paid Vacation time
Holiday Pay
Medical, Dental, Vision, Critical Illness & Accident Insurance Plans
401k with Employer Matching
FREE weekly car washes
Company
BLISS Car Wash
Bliss Car Wash specializes in car washing services using biodegradable cleaning solutions.
Founded in 2019
501-1000 employees
Funding
Current Stage
Late StageRecent News
GlobeNewswire News Room
2023-11-09
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