Re-Bath, LLC · 1 day ago
Vice President, Operations
Re-Bath, LLC is a leading bathroom remodeling brand with over 100 franchises nationwide. They are seeking a motivated Vice President of Operations to develop operating systems, oversee training programs, and drive franchise growth and profitability while ensuring high service standards across their network.
Home DecorHome Improvement
Responsibilities
Build a strong, collaborative team culture focused on service excellence, accountability, and continuous improvement
Deliver company-defined objectives and results on a quarterly and annual basis
Develop and implement programs to improve operational efficiency
Design and deliver office training programs for franchisees
Achieve targeted average sales volume per franchise license
Minimize franchise terminations by improving performance and engagement
Provide group presentations at meetings on Re-Bath initiatives and best practices
Oversee implementation of corporate key initiatives and regional assignments
Support performance improvement for underperforming franchises through structured action plans
Provide one-on-one development and performance management for your team, including onboarding and training of new team members
Ensure each Franchise Business Coach (FBC) is meeting performance expectations and fulfilling their requirements
Conduct performance reviews for assigned team members, offering timely feedback, coaching, and recommendations for improvement
Act as liaison between Re-Bath headquarters, regional FBCs, and franchise owners
Monitor team performance, provide accountability, and coach for results
Ensures each FBC facilitates annual strategic planning with franchisees and actively coaches toward achievement of business goals
Personally engage with top-performing franchisees to reinforce continued success
Stay current with Re-Bath system updates, industry trends, and emerging technology
Attend and participate in all required company meetings, conventions, workshops, and regional events
Assist in developing and managing budgets and ensure P&L accountability
Monitor travel schedules and expense reporting for traveling team members
Provide timely operational, technical, and marketing insights to FBCs and franchisees
Maintain consistent and professional communication with franchisees and internal stakeholders
Drive productivity and results through focused leadership
Model professionalism, integrity, and accountability
Strengthen communication across regional teams and franchisees
Expand Re-Bath product and operational knowledge
Manage time effectively while balancing regional priorities
Support efforts to maximize revenues and control expenses
Qualification
Required
Experience in franchise operations or a similar role
Strong leadership skills with a focus on team collaboration and service excellence
Ability to develop and implement operational efficiency programs
Experience in designing and delivering training programs
Proven track record of achieving sales targets and minimizing franchise terminations
Strong presentation skills for group meetings
Experience in performance management and coaching
Ability to act as a liaison between different stakeholders
Knowledge of budgeting and P&L accountability
Strong communication skills with franchisees and internal stakeholders
Ability to stay current with industry trends and emerging technology