Cleveland Clinic · 1 day ago
Patient Access Coordinator
Canton, OH
Full-time
Onsite
Entry, Mid Level
$16.47/hr - $23.61/hr
2+ years expCleveland Clinic Mercy Hospital is a part of the Cleveland Clinic Health System, providing exceptional healthcare services. The Patient Access Coordinator will organize and coordinate the activities of the patient access area, ensuring a positive registration experience for patients while managing staff and operational tasks.
Health CareHospitalMedicalNon Profit
Responsibilities
Organize and coordinate the activities and flow of work for the patient access area
Assign tasks, monitor performance and assist in training patient service representatives
Screen candidates, recommend hires, conduct performance appraisals and recommend corrective counseling
Develop, implement and oversee programs to improve appointment utilization such as reminders and follow-ups on no-show/cancellation program
Coordinate activities and resolve operational problems
Adjust employees, patients and physicians' schedules to respond to operational problems
Control and audit the reconciliation of day sheets including adjusting statistics in the computer data bank
Produce reports as needed
Qualification
Required
High School Diploma or GED
Two years Cleveland Clinic outpatient scheduling experience or other equivalent position, which includes interacting with patients, physicians and other departments on a problem resolution basis
OR three years external outpatient scheduling experience where demonstrated experience includes resolving patient scheduling and the coordination of the work of others
Associate Degree may substitute for one year of experience
Bachelor's Degree may substitute for the experience requirement
Requires frequent data entry, sitting, standing and walking. Normal or corrected vision, hearing and speech. Occasional lifting or pushing up to 25 pounds
Benefits
Healthcare
Dental and vision benefits
Retirement savings account contributions
Company
Cleveland Clinic
Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education. It is a sub-organization of Ashtabula Regional Medical Center.
10001+ employees
H1B Sponsorship
Cleveland Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (89)
2024 (78)
2023 (100)
2022 (60)
2021 (71)
2020 (46)
Funding
Current Stage
Late StageTotal Funding
$362.54MKey Investors
National Institutes of HealthNational Cancer InstituteAgency for Healthcare Research and Quality
2023-02-21Grant· $3.14M
2022-09-22Grant· $7.9M
2022-06-30Grant· $14.2M
Leadership Team
Delos Cosgrove
CEO & President
Tomislav Mihaljevic
President & Chief Executive Officer, Cleveland Clinic
Recent News
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