Tesla · 17 hours ago
Customer Service, Express Claims
Tucson, AZ
Full-time
Onsite
New Grad, Entry LevelTesla is seeking skilled customer service associates who excel in compassion and effective communication to resolve low-exposure insurance claims. The role involves analyzing insurance policies, managing claims, and ensuring timely payments while maintaining high standards of customer satisfaction.
AutomotiveElectric VehicleEnergyManufacturingRenewable EnergyTransportation
Responsibilities
Analyze, review, and interpret insurance policies to accurately assess coverage and liability
Manage claims of simple to moderate complexity, including single-vehicle and non-disputed accidents
Establish and maintain appropriate loss and expense reserves for assigned claims
Evaluate the need for further investigation on complex claims to ensure a fair and equitable resolution for all parties involved
Oversee and direct the work performed by independent adjusters or appraisers to ensure quality and compliance
Thoroughly document, verify, and review damages to support claim evaluations
Facilitate timely payments to insureds, claimants, and/or service providers
Qualification
Required
High level of attention to detail which is critical for accuracy of routing
Possess necessary speed and efficiency to process a large volume of work to meet tight deadlines
Have great clerical and organizational skills to ensure proper record keeping
Onsite presence is required every day
Benefits
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Company
Tesla
Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions.
Founded in 2003
10001+ employees
H1B Sponsorship
Tesla has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2796)
2024 (2113)
2023 (1304)
2022 (1227)
2021 (1102)
2020 (723)
Funding
Current Stage
Public CompanyTotal Funding
$20.12BKey Investors
Societe GeneraleEuropean UnionPennDOT
2024-10-05Post Ipo Debt· $783M
2023-09-13Grant· $159.6M
2023-08-15Grant· $0.23M
Leadership Team
Vaibhav Taneja
Chief Financial Officer
Tom Zhu
SVP of Automotive
Recent News
2026-01-09
2026-01-09
2026-01-09
Company data provided by crunchbase