Kelly · 1 day ago
Call Center Representative
Hampton, VA
Full-time
Onsite
New Grad, Entry Level
$19/hr - $19/hrKelly is a leading staffing agency dedicated to connecting talent with top companies. They are seeking a Contact Center Customer Service Representative to handle inbound and outbound calls, assist customers with their wireless devices, and collaborate with Account Managers to resolve issues.
OutsourcingProfessional Services
No H1B
Responsibilities
Answer inbound calls and assist customers with questions about their wireless devices
Troubleshoot mobile devices and coordinate with service providers and technicians
Collaborate with Account Managers to resolve client issues
Process orders, provide order status updates, and track services
Qualification
Required
Have strong communication and customer service skills
Are tech-savvy with experience troubleshooting devices
Can adapt to changing business needs and schedules
Hold a high school diploma or equivalent
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
Founded in 1946
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase