Jobs via Dice ยท 1 day ago
Associate ServiceNow Developer with Public Trust or Secret (Remote)
United States
Full-time
Remote
Entry Level
$67K/yr - $114K/yr
3+ years expICF is a global advisory and technology services provider, and they are seeking an Associate ServiceNow Developer to develop and deploy ServiceNow solutions for clients. The role involves collaborating with various teams to design, implement, and maintain ServiceNow applications while ensuring compliance with best practices and client requirements.
Computer Software
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Solution Discovery & Design: Work closely with Solutions Architects and Business Analysts to understand and document the business outcomes and functional requirements, and translate them into effective ServiceNow solution designs
Technical Implementation: Collaborate with cross-functional teams to implement ServiceNow solutions to align with the designed requirements and ensure solutions meet industry best practices. Develop and maintain complex scripts, business rules, and UI policies
Data Migration: Support data migration design and activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition. Validate that data is migrated to the most beneficial ServiceNow data structures, leveraging out-of-the-box data schemas before designing custom tables and fields
Integration Management: Assist architects and senior developers in the integration of ServiceNow with other systems and applications to create seamless end-to-end processes
Technical Documentation: Create detailed documentation of configurations, customizations, data schemas, and other technical decisions for future reference
Testing and Quality Assurance: Conduct thorough testing of ServiceNow configurations to validate functionality, data integrity, and user experience. Address any issues and perform necessary adjustments to ensure the solution meets the desired outcomes
User Training: Support end-user training to ensure a smooth adoption of the implemented solution
Change Management: Support change management efforts by assisting senior developers, architects, and users during the transition period, addressing inquiries, and resolving issues promptly
Incident and Problem Resolution: Troubleshoot and resolve technical issues related to ServiceNow implementations. Collaborate with support teams to provide timely resolution to incidents and problems
Security and Compliance: Adhere to security best practices and ensure that implemented solutions meet relevant compliance requirements
Continuous Learning: Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance the quality of implementations and maintain expertise in the platform. Continue the certification and training process to meet our ServiceNow Practice standards and growth areas and contribute to the continued success of the team
Collaboration and Communication: Work closely with project managers, other implementation specialists, and stakeholders to ensure seamless project coordination and effective, regular communication, including risks, issues, successes, and overall project status
Qualification
Required
3+ years of experience implementing ServiceNow solutions
ServiceNow Certified System Administrator
1+ years of experience, Scripting experience
1+ years of experience working in an agile environment
ship is required (required by the federal government for this position)
Must be able to obtain a DHS Public Trust clearance
MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply
Must have an active government clearance (any agency)
Preferred
Certified in one or more additional mainline certifications, with preference for: ServiceNow Certified Application Developer, Certified Implementation Specialist - Human Resources, Certified Implementation Specialist - Customer Service Management, Certified Implementation Specialist - Discovery, Certified Implementation Specialist - Software Asset Management, Certified Implementation Specialist - Project Portfolio Management
Hands-on experience (>480 hours each) configuring or building 3 or more ServiceNow applications
In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
Current DHS Public Trust
Familiarity with ITIL processes and IT Service Management (ITSM) principles
Strong scripting skills in JavaScript and GlideScript
Strong technical skills, including workflow configuration and business rule development
Experience in customizing UI and creating complex workflows
An understanding of integration techniques with external systems
Experience in troubleshooting and resolving technical issues
Detail-oriented tendencies with excellent problem-solving and analytical abilities
The ability to work effectively in a team-oriented, collaborative environment
Excellent communication and interpersonal skills, with the ability to interact with clients and internal teams professionally
An active DHS or DoD clearance
Company
Jobs via Dice
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Funding
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