Uber · 16 hours ago
Senior Software Engineer - (Backend) Customer Obsession
Sunnyvale, CA
Full-time
Onsite
Senior Level
$198K/yr - $220K/yr
5+ years expUber is a leading technology company focused on customer obsession and innovative solutions. The Senior Software Engineer will architect and implement AI/ML solutions to enhance automation, design scalable backend services, and ensure the operational health of support systems.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Architect and implement innovative AI/ML solutions to drive automation and significantly reduce customer-facing defects
Own feature development end-to-end, translating vague product and operational problems into clear technical designs and production-ready code used by millions of customers
Design and deliver scalable, multi-tenant backend services and platforms to power real-time support experiences (from messaging to in-app self-service)
Define and champion the operational health, monitoring, reliability, and incident response processes for mission-critical support systems
Identify and advocate for core architectural changes across Uber's engineering ecosystem to ensure our support platform is highly resilient, extensible, and performant
Collaborate closely with product managers, data scientists, and partner engineering teams to scope requirements, drive consensus, and integrate complex technical capabilities
Qualification
Required
Bachelor's degree in Computer Science, or a related technical field, or equivalent practical experience
Proven experience designing and shipping scalable backend microservices, including expertise with gRPC or REST API development
Expert proficiency in at least one modern object-oriented programming language, such as Java or Go
Preferred
Minimum 5+ years of experience in hands-on software development, focusing on large-scale distributed systems
Minimum 1+ year of direct experience applying AI-powered tools and frameworks in line with modern industry practices and innovation trends
Demonstrated success decomposing highly complex, ambiguous business problems into clean, testable, and performant services
Deep operational expertise in monitoring, troubleshooting, and tuning performance for high-throughput, mission-critical production services
Experience navigating and driving consensus across multiple cross-functional and multi-disciplinary engineering and product teams
Benefits
You will be eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
You will also be eligible for various benefits.
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
2026-01-08
2026-01-08
The Philadelphia Inquirer
2026-01-08
Company data provided by crunchbase