STAND 8 Technology Consulting ยท 1 day ago
ServiceNow Business Analyst
United States
Contract
Remote
Senior Level
$60/hr - $70/hr
5+ years expSTAND 8 Technology Consulting provides end to end IT solutions to enterprise partners across the United States. They are seeking a highly experienced Business Analyst to serve as a strategic partner by collecting, analyzing, and translating complex requirements into actionable ServiceNow solutions across various domains.
Information ServicesInformation TechnologyIT InfrastructureIT Management
Responsibilities
Engage with stakeholders to identify business objectives and translate them into clear, scalable ServiceNow requirements
Serve as a strategic Analyst who bridges business needs with technical ServiceNow solutions
Act as a trusted advisor and subject matter expert in IT Service Management discussions, guiding teams through best practices in ServiceNow configuration and process alignment
Collaborate with product owners, architects, and developers to design and refine ITSM workflows, CMDB structures, Asset environments, and Service Catalog offerings
Produce high-quality documentation, including process flows, business rules, functional designs, and user stories with detailed acceptance criteria
Communicate complex technical and process concepts clearly to both business and technical audiences
Translate business needs into ServiceNow solution concepts and validate designs through walkthroughs, prototypes, and testing
Lead testing efforts including test planning, UAT, and regression validation to ensure service and data integrity
Support organizational change management by contributing to training, documentation, and communication that promote adoption and best practices
Partner with IT leadership to evolve ServiceNow usage through continuous improvement, CMDB governance, and process optimization initiatives
Qualification
Required
At least 1-2 prior projects of greenfield net-new ServiceNow build experience
5+ years of experience implementing or supporting ServiceNow in an enterprise environment
4+ years of experience as a Business Systems Analyst, with proven success translating complex business needs into ServiceNow capabilities
Deep understanding of ITSM processes, CMDB design, Asset module set up and Service Catalog management
Experience gathering and documenting requirements, defining user stories, and managing delivery within an Agile or Scrum framework
Preferred
ITIL v3 or v4 Certification or equivalent experience implementing ITSM frameworks
Experience leading large-scale or global ServiceNow initiatives
ServiceNow certifications or micro-certifications are highly preferred
Strong understanding of enterprise data management, service mapping, and process optimization
Ability to balance tactical delivery with strategic vision and long-term platform scalability
Experience operating as a lead Business Analyst in complex enterprise transformations
Benefits
Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Paid-time-off options
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow
Company
STAND 8 Technology Consulting
STAND 8 is a global technology consulting and staffing leader that helps businesses transform and scale through tailored IT solutions.
201-500 employees
H1B Sponsorship
STAND 8 Technology Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (5)
2022 (3)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
Quinn Fillmon
Founder and CEO
Recent News
2025-10-01
2025-01-10
Company data provided by crunchbase