Senior Worldwide Partner Specialist Solutions Architect, Amazon Connect jobs in United States
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Amazon Web Services (AWS) · 18 hours ago

Senior Worldwide Partner Specialist Solutions Architect, Amazon Connect

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. The role involves providing business and technical expertise to help customers succeed, driving revenue and adoption, and working closely with partners to innovate solutions for complex challenges.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
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H1B Sponsor Likelynote

Responsibilities

Represent the voice of the customer and our partners; collaborate with field and central teams to bring customer feedback to product teams. Lead curation of custom feature and availability requests for unique customer use cases
Provide advanced technical knowledge to your aligned GTM teams to unblock our partners that are delivering for our customers’ largest and most critical business challenges
Along with your extended team, own the technical bar for specialist technical artifacts and standards
Collaborate with your GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements
Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc
Guide and Support an AWS internal community of technical subject matter experts aligned to your customers. Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures
Design and deliver practice build and continual improvement to our partners' business, ensuring partners are delivering architectures and implementations that meet or exceed the needs of our customers

Qualification

Contact Center architectureCloud computingIT developmentInfrastructure architectureDatabase architectureNetworkingTechnical communicationCollaborationProblem-solving

Required

Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military
Experience in IT development or implementation/consulting in the software or Internet industries
Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics)
Experience in design, implementation, or consulting in applications and infrastructures
5+ years of Contact Center design and architecture

Preferred

Experience in infrastructure architecture, database architecture and networking
Experience working with end user or developer communities
Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

Benefits

Equity
Sign-on payments
Medical
Financial
Other benefits

Company

Amazon Web Services (AWS)

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Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

H1B Sponsorship

Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BIRD Foundation
2025-01-22Grant

Leadership Team

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Matt Garman
Chief Executive Officer
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Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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Company data provided by crunchbase