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Sevita · 16 hours ago

Employee Relations Specialist

Minneapolis, MN

Full-time

Onsite

Entry, Mid Level

2+ years exp

Sevita is a leading provider of home and community-based specialized health care, dedicated to delivering high-quality services. The Employee Relations Specialist provides support to the Employee Relations Center of Excellence and Human Resources team by reviewing employee relations inquiries and responding within The Network guidelines.

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Responsibilities

Responds and evaluates employee relations inquires with a high level of customer focus and sensitivity

Utilizes investigative guidelines to evaluate claims

Corresponds with appropriate parties as needed during the course of the evaluation and research

Determines the appropriate investigative course of action based on the outcome of research

Provides conclusion using information gathered during the course of the evaluation

Writes a timely, thorough investigation report for submission to Compliance team

Provides follow up with appropriate actions if claim is substantiated

Updates the case report with details/results of the investigation

Captures information in case management system and provides analytic data

Analyzes data to identify trends and patterns and reports appropriately

Works closely with field Human Resources staff as needed

Performs other related duties and activities as required

Qualification

Human Resources experienceInvestigative skillsAnalytical skillsWritten communicationCustomer service focusTechnical proficiencyInterpersonal skillsProblem solvingAttention to detailConfidentiality