Highgate · 15 hours ago
Director of Engineering & Maintenance
Highgate is a leading real estate investment and hospitality management company with a global portfolio of over 400 hotels. The Director of Engineering & Maintenance is responsible for overseeing all administrative, financial, and operational aspects of the hotel's engineering division to ensure safe and profitable operations.
Hospitality
Responsibilities
Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards
Create, approve and post all Engineering staff schedules according to Highgate Hotel standards
Create and adhere to annual budget for department
Develop financial forecasts and actively participate in monthly profit/loss review meetings
Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair
Ensure the hotel is in compliance with all local, state and federal laws
Create and implement a preventative maintenance program for all hotel equipment
Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards
Ensure that room maintenance requests are handled in a prompt and courteous manner
Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary
Assist as necessary with special projects and renovations
Actively participate in energy conservation programs
Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner
Ensure compliance with the Americans Disabilities Act (ADA)
Administer all vendor contracts controlled by the engineering department
Support and participate in all Highgate Hotel programs
Lead and participate in Highgate Hotel Safety Committee
Qualification
Required
At least 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience
High school diploma or equivalent required
Stationary Engineer's license if required by local code
HVAC, electrical, plumbing, boiler operations and general maintenance skills required
Long hours sometimes required
Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects
Travel related to company business sometimes required
Maintain a warm and friendly demeanor at all times
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Attend all hotel required meetings and trainings
Participate in M.O.D. coverage as required
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which include wearing nametags
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
Must be able to maintain confidentiality of information
Benefits
Three pricing tiers of medical coverage
Dental and Vision benefits
Paid time off plans
Retirement 401(k) Program
Company
Highgate
Highgate is a United States-based real estate investment and hospitality management firm.
H1B Sponsorship
Highgate has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (8)
2023 (8)
2022 (5)
2021 (4)
2020 (18)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Trilantic North America
2014-10-08Private Equity
Leadership Team
Recent News
2025-07-08
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