Lowe's Companies, Inc. · 1 day ago
Fulfillment Department Supervisor
Wasilla, AK
Full-time
Onsite
Mid Level
3+ years expLowe's Companies, Inc. is a leading home improvement retailer, and they are seeking a Fulfillment Department Supervisor to lead and develop their Fulfillment Associates and Team Leads. The role involves overseeing staffing and order flow, monitoring operational KPIs, resolving customer issues, and ensuring safety compliance.
HardwareHome RenovationManufacturing
Responsibilities
Lead, coach, and develop Fulfillment Associates and Team Leads to drive performance, efficiency, and customer service
Oversee staffing, workload, and order flow to ensure Pickup, Curbside, Install, Gig, and Delivery orders are completed on time and accurately
Monitor and achieve operational KPIs, including SIMS accuracy, shrink reduction, safety, and compliance
Resolve escalated customer issues and operational challenges quickly and effectively
Conduct daily safety walks, maintain hazard-free staging areas, and ensure equipment is operated safely and in compliance
Participate in picking, staging, and fulfilling activities as needed
Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements
Serve as Manager-on-Duty (MOD) when assigned, providing store-wide leadership and ensuring service standards are met
Qualification
Required
High School diploma or GED and 3-5 Years of retail, operations, or fulfillment experience
1-2 Years Strong leadership and team development skills, with experience coaching and training associates
1-2 Years Excellent problem-solving and decision-making abilities
1-2 Years Strong communication and interpersonal skills with a customer-first mindset
1-2 Years Ability to manage multiple priorities in a fast-paced, high-volume environment
Operate tools and power equipment at heights 20+ feet (ladders, stairs, forklift, order picker, etc.)
Ability to walk and stand continuously throughout all areas of a store 15k+ steps daily
Basic skills to use technology such as smartphone and other general computer equipment
Ability to look, listen and to communicate verbally with others
Forklift Certification Obtaining certification for Counterbalance Forklift, Narrow Aisle Reach Truck and Order Picker is required for this role
Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)
Preferred
1-2 Years Working knowledge of fulfillment systems, inventory processes, and safety compliance standards
Company
Lowe's Companies, Inc.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.
10001+ employees
H1B Sponsorship
Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (310)
2023 (388)
2022 (357)
2021 (242)
2020 (394)
Funding
Current Stage
Public CompanyTotal Funding
$22B2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B
Leadership Team
Jennifer Wilson
SVP, Chief Marketing Officer
K
Kathy Higgins
VP IT Business Management
Recent News
2026-01-07
2026-01-04
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