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UNICO Group · 1 day ago

Benefits Account Manager

Lincoln, NE

Full-time

Onsite

Mid Level

3+ years exp

UNICO Group is seeking a Benefits Account Manager who will serve as the primary business contact for clients and ensure their satisfaction. The role involves managing client service relationships, administering insurance contracts, and maintaining effective communication with internal partners and carriers.

FinanceFinancial Services

Comp. & Benefits

Responsibilities

Proactively and professionally manage client service relationships

Maintain open communication channels with internal partners, clients, and carriers

Communicate due dates, timelines, and expectations to clients and partners

Identify problems, summarize, and develop strategic solutions

Install new group insurance contracts for clients effectively utilizing resources to match client needs

Administer renewals including preparing appropriate contractual changes

Inform clients of ERISA, COBRA, and FMLA compliance measures

Develop employee communications on behalf of the client for the following: annual renewal changes, enrollment procedures, miscellaneous benefit changes, and clarifications

Develop and maintain excellent carrier relationships

Attend employee new hire and open enrollment meetings as needed

Maintain agency management and commissions software

Remain informed regarding industry information and new product information

Expect to further industry education through insurance courses and pursue an industry designation

Expected to be a strong member of the community and further personal development in volunteer opportunities

Qualification

Client-focused solutionsLifeHealth insurance licenseMicrosoft Office proficiencyProject managementEffective communicationDetail-orientedTeam playerPositive attitude

Required

High School Diploma required

Minimum of three years of experience delivering client-focused solutions based on customer needs

Current life and health insurance license, or willingness and ability to obtain within 45 days of employment

Demonstrated ability to communicate and present information professionally and effectively at all levels of the organization

Ability to successfully interact with a variety of client personality types

Ability to follow up on activities from start to finish while working independently

Proven ability to manage multiple projects while paying strict attention to detail

Demonstrated computer proficiency in Microsoft Office, and ability to learn new software applications

This role's physical exertion is sedentary and occurs in an office environment

Exerting up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects

Substantial movements and repetitive motion of the wrists, hands, and fingers

Must have close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing, viewing a computer, and extensive reading