Dunn-Edwards Corporation · 1 day ago
Customer Service Lead SD CA Job 18.26
La Mesa, California, United States
Full-time
Onsite
Mid Level
$19/hr - $24/hrDunn-Edwards Corporation is a company focused on providing quality products and services in the paint industry. They are seeking a Customer Service Lead who will assist the store management team in delivering a distinctive shopping experience and managing store operations during shifts.
Manufacturing
Responsibilities
Making a connection with customers, asking questions about their project, then giving options and advice on meeting those needs
Ensure delivery of product as needed meets both Dunn-Edwards’ and customers’ quality and service expectations
Conduct self in professional manner - always acting as a positive extension of the Dunn-Edwards brand
Efficiently take customer orders through various methods (email, phone, in-person) and process through point-of-sale
Adheres to and assists Store Management team with compliance to company safety and regulatory standards at all times
Utilize basic computer skills for various functions including opening and closing store procedures
Clean and maintain all areas of store and equipment as assigned
Assist with maintaining proper merchandise inventory levels
Must have the ability to communicate clearly both written and verbal
The ability to stock and merchandise products according to planogram
Meet expectations of core competencies related to the position: Accountability, Attention to Detail, Customer Focus, Decision Making, People Development
Must be capable of performing specifically assigned job duties at, or below, current classification including tinting paint
Additional duties as assigned
Must be able to legally drive company vehicle
Qualification
Required
Four years of High School with diploma or GED equivalent is required
Previous experience in a shift supervisory role is a plus
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Read and write English for safety purposes
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute percentages and analyze report data and statistics
Ability to operate Point-of-Sale computer system and complete cash transactions accurately
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Valid driver's license is required
Preferred
Bilingual is a plus
Benefits
Health insurance
Dental insurance
Vision insurance
Vacation and holiday pay
Paid sick time
401K program including company match (benefits vary for PT employees)
Company
Dunn-Edwards Corporation
Dunn-Edwards Corporation is a provider of interior and exterior paints.
Founded in 1925
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rich Stefani
Chief Information Officer, Group Vice President of Technology
Recent News
2025-10-09
2025-09-25
PR Newswire
2025-09-10
Company data provided by crunchbase